@Andy *******
I recently went into my local BBL branch and sat in the Wealth Lounge, wanting to open a new fixed deposit account. A girl came in, looked at my passport, and asked what kind of visa I have. When I told her it was a retirement visa, she quickly said, "cannot open a new account."
WTF! I asked her to speak to the manager or call the head office. She walked out and came back five minutes later to tell me it was approved.
A few days later, she called me and told me to come back to the branch because she wanted me to fill in my home country address. She didn't seem to get that my home is Thailand and I have many accounts with them. I don't have an overseas address in my home country, and I haven't had one for almost 35 years I told her. She just didn't get it and insisted that I come to the branch.
The next day, I went to the branch and asked for the girl who had called me. They just said, "Nevermind, it's taken care of."
WTF was that all about? JC!