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Answered8 days ago

How can I resolve the issue with the Address Information field not working on the Thai visa application form?

Hans ******
asked Oct 28, 2026
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Hi I am trying to fill in the normal visa application form but the Address Information and the field for state/city and city does not work!

The information I fill in disappeared straight away

I cannot continue fill on next page as this information is needed there!

How do I handle this?
Answer summary
A user is facing issues with the Address Information field on the Thai visa application form, where the input disappears, preventing further progress. Comments suggest potential solutions such as using a pull-down menu for city selection, trying a different browser, or clearing the browser cache and logging out.
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Click comment and we will ask for your email, then OTP, then name.

Jim *******
Jim *******
It does work, there is a pull down menu with city councils.

From the right of my street it is in Bangkok, the left side belongs to the Samut Prakan Province.

Once you are in (that pull down menu) you can enter your address, it will give you their jurisdiction.

I need it only for the TDAC online form, has worked 4 times now.

I use Google Chrome browser.
Michael ********
Michael ********
Try a different browser
Hans ******
Hans ******
OP
Michael Harmon thanks all

I succeeded by changing from Google Chrome to internet explorer

Then it worked smoothly
John **********
John **********
This field can be a bit touchy. Try logging out, clearing your browser cache and trying again.

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