Answered6 months ago
How can I ensure my Wise money transfers are marked as international for my visa renewal in Thailand?
I have a problem with my monthly transfer.
I stopped using Wise, September last year, because their transferts were not marked with the international transfer code. By classic bank transfer, I got less Baht for my Euro.
A few months ago, someone stated that Wise has now an option, that you can choose the option, that the transfer is for long term living in Thailand, AND that you need proof of transfer.
So I tried Wise again, first with small amount and yes, it worked, got the right code.
Until...this month. Although, I selected exactly the same thing. But got again the local transfer code.
I cannot send the money again. I contacted Wise, to complain, they just said, something went wrong in their system, they felt sorry about it, only thing I could do is, even when I have a Bangkok Bank account, is to go to a financial center of Kasikorn bank, and get it solved there, with my Bangkok bank statement! Cherry on the cake, these centers, are not in my area, most in Bangkok.
Did someone solved this another way, by going to just a local bank, or get this fixed, at you own Bangkok bank office.
I have to renew my visa this month, so this stresses me. Thank you for replying.
I stopped using Wise, September last year, because their transferts were not marked with the international transfer code. By classic bank transfer, I got less Baht for my Euro.
A few months ago, someone stated that Wise has now an option, that you can choose the option, that the transfer is for long term living in Thailand, AND that you need proof of transfer.
So I tried Wise again, first with small amount and yes, it worked, got the right code.
Until...this month. Although, I selected exactly the same thing. But got again the local transfer code.
I cannot send the money again. I contacted Wise, to complain, they just said, something went wrong in their system, they felt sorry about it, only thing I could do is, even when I have a Bangkok Bank account, is to go to a financial center of Kasikorn bank, and get it solved there, with my Bangkok bank statement! Cherry on the cake, these centers, are not in my area, most in Bangkok.
Did someone solved this another way, by going to just a local bank, or get this fixed, at you own Bangkok bank office.
I have to renew my visa this month, so this stresses me. Thank you for replying.
Answer summary
A user experiences issues with their monthly money transfers via Wise, which are sometimes marked incorrectly, causing anxiety over visa renewal requirements in Thailand. Despite previous successes, the user is now receiving local transfer codes instead of international ones needed for visa documentation. Several comments suggest solutions, including visiting a Kasikorn Bank financial center for a verification letter, contacting SCB for a 'Credit Advice', or using alternative services like Remitly or OFX. Forum members share their experiences and provide various strategies to alleviate the stress of confirming international funds for immigration purposes.
76 repliesnewest first
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Fred ******
Better solution than wise is OFX.com,been using them for years never ever any problems,they inform u every step of the process via an email.
Ajarn *******
Is anyone trying XE? I dumped Wise long ago but I just move money occasionally so I can't attest to regularly scheduled transfers.
Shane *********
Orbit remit is the best, best rates, usually within hours or two, and free transaction to Thailand bank account.
Been using over a decade no issues ever
Been using over a decade no issues ever
Andreea ******
We had the same thing happening to us for September 2025 and we only noticed it when we had 2 weeks left to renew our visa. We got freaked out! 😱 But what you need to do is get your bank statement from your bank, and you can also download the 1 year statement from Wise then go to Kassesart bank (has to be one that deals with international transfers), you show them the statements and explain to them that Wise just use them (Kassesart bank as middleman to transfer the money to Bankok and now you need a credit advice/letter from them to proof to the immigration that indeed the money came from Wise to them as a foreign transfer.
That should be good enough for the immigration. However, we were lucky and the person that dealt with our file at the immigration didn't ask anything further even though we didn't yet have that letter from Kassesart yet as they told us they have to get it faxed from a Kassesart bank in Bankok and we have to come second day for pick up. Hope that helps and good luck!
That should be good enough for the immigration. However, we were lucky and the person that dealt with our file at the immigration didn't ask anything further even though we didn't yet have that letter from Kassesart yet as they told us they have to get it faxed from a Kassesart bank in Bankok and we have to come second day for pick up. Hope that helps and good luck!
Rogelio *******
This happens to me also in September it showed that it went to a different bank then into my bank so it didn't count towards 65,000 baht method.
Wise claimed nothing wrong.
Wise claimed nothing wrong.
Curt ********
Same problem happened to me today. If you’re in the the Pattaya area, you can go to the K bank in Laem Chabang. Seems to be a fairly widespread issue with people banking at BB. You will need passport , Wise transfer confirmation, bank book and 200 baht. I’ll be switching to K bank soon.
David ****************
Been using wise for years to bangkok bank marked clearly as int bank transfer can't see why different for others, just did my visa a week ago using 12 monthly intl transfers
Mal ********
You can obtain a Credit Advice' from Bangkok Bank which shows the money trail of your deposit funds. When you submit your application for a visa extension you include a copy of the Credit Advice' with your paperwork package. Thai Immigration accepts the Credit Advice as proof of a foreign money transfer.
Go to your Bangkok Bank branch, fill out a standard Bangkok Bank form to 'Request Credit Advice'. You can request the credit advice for any or all past Credit Advices for months that do not indicate an international transfer. You can also request that a Credit Advice be sent to you for future deposits in your account. The Credit Advices, past and future, will be emailed to you.
Go to your Bangkok Bank branch, fill out a standard Bangkok Bank form to 'Request Credit Advice'. You can request the credit advice for any or all past Credit Advices for months that do not indicate an international transfer. You can also request that a Credit Advice be sent to you for future deposits in your account. The Credit Advices, past and future, will be emailed to you.
Graham *******
On the wise website it has a guide about transferring money to Thailand and tells you what you need to do for Bangkok Bank, SCB and K Bank
Graham *******
I have been using wise and putting the money in my SCB account. After the transfer is complete I call the SCB Call Centre and ask them to send a document confirming it is an international transfer. 3 or 4 days later the document arrives by email.
Mark *********
My question is what bank do you transfer to in Thailand?
Martin **********
OPMark Schultz I said so Bangkok bank
Jason ******
I don't understand , on initial application of a first visa you need to show 800k in bank account.
Then after first year, show 400k on some visas ,or maybe 800k again, so are you not best to just leave that money alone , or put it into a higher interest savings account , and open another thai bank account for doing ya daily spending and Trasfners from over seas if it's all to stressful and complicated ,all they really want to see is the money required sitting in the thai Bank account for visa extension renewal. No transfers from overseas should even come into the picture as you just need to show the funds.
Then after first year, show 400k on some visas ,or maybe 800k again, so are you not best to just leave that money alone , or put it into a higher interest savings account , and open another thai bank account for doing ya daily spending and Trasfners from over seas if it's all to stressful and complicated ,all they really want to see is the money required sitting in the thai Bank account for visa extension renewal. No transfers from overseas should even come into the picture as you just need to show the funds.
Andy **********
Wise charges you a fee, as a percentage of the interbank rate but it has no other costs.
SWIFT gives you a better rate, if you send your currency, as you get the interbank rate but you will pay for the service and the receiving bank may charge you a fee to convert to THB, up to Bt500. Do NOT send SWIFT in the destination currency because if you do, the FX conversion is done in your country at whatever rate you agree with your bank (or you simply and stupidly accept their rip off rate).
From the UK, a SWIFT is about £20 and if sending £1700 a month (to be well sure it is above Bt65k) then the SWIFT fee is 1.17%.
However, we're only talking £240 a year or Bt10k a year in SWIFT fees.
I just checked WISE fees and they would be £12.24 on £1700.
So you'd save £7.76 a month or £100 a year to use WISE over SWIFT.
Mental to risk your visa for £100.
SWIFT gives you a better rate, if you send your currency, as you get the interbank rate but you will pay for the service and the receiving bank may charge you a fee to convert to THB, up to Bt500. Do NOT send SWIFT in the destination currency because if you do, the FX conversion is done in your country at whatever rate you agree with your bank (or you simply and stupidly accept their rip off rate).
From the UK, a SWIFT is about £20 and if sending £1700 a month (to be well sure it is above Bt65k) then the SWIFT fee is 1.17%.
However, we're only talking £240 a year or Bt10k a year in SWIFT fees.
I just checked WISE fees and they would be £12.24 on £1700.
So you'd save £7.76 a month or £100 a year to use WISE over SWIFT.
Mental to risk your visa for £100.
Egon ************************
Use Revolut, with Wise you’ll have always issues.
Jerry ***********
Egon Thor Lancelot Barone I can't even open revolut here as have no proof of address in english
Martin **********
OPEgon Thor Lancelot Barone Tried revolut, not labeled well either
Brigstocke ********
The latest version of the Wise app is offering the option of an international transfer receipt, and I guess that is what you’re looking for.
It’s on my other phone, but I will take a screenshot of the option page, next time I make a transfer.
I wondered what it’s for, because I don’t need it, but now I understand 🤓
It’s on my other phone, but I will take a screenshot of the option page, next time I make a transfer.
I wondered what it’s for, because I don’t need it, but now I understand 🤓
Phillip *********
Wise customer service is absolutely shite you won’t get anything from them
Gregory *********
I sympathise with the stress. I hope the bureaucrats can understand the issue.
John **********
Remitly.. codes Global Transfer and instant deposit option with a debit card
Pat *****
did you check the statement in thai? I had the same, but when printing the statement in Thai language and google translate it does say international transfer.
Mark ************
Do all transfers have to show as international? I thought it only needed to be the first one when moving there?
John **********
@Mark ***********
if you are using the 65k baht per month method then it has to show as internationalMark ************
👍🏻
Mark ********
I tried sending the 65k a month via wise and had the same problem, one minute it's international transfer next minute it's just a transfer from other bank (which isn't accepted), it turns out that money is sent locally through a kasikorn bank which is why it sometimes shows as a local transfer. Strange though cause some people manage it.
Richard ****************
Mark Wright I used BKB for 6 years and on year 5 almost had to exit the country and start a retirement visa again as they said they could not deliver my annual statement because something went wrong internally. I had 20 days to deliver when I applied. My local immigration office eventually rang my branch direct and gave them a rev then they rang the BKB head office and it was at my branch the next day, 18 days later. Luckily I have had good interactions with my local immigration previously
Mark ********
Richard Gordon Julius they just want you to use an agent so everyone gets paid!
Mark ********
Martin Bonner Integrity legal did an article about one immigration wanting you to get 13 months statements, letter to prove the 800k and application at immigration all in one day - which is practically impossible.
Martin ********
Mark Wright definitely seems to be heading that way, my immigration office insists on me having the
*****
0 Baht in for a year, and when go to Bangkok bank, they can't give out a 12 months statement for 5 days
Braulio *********
Is there some recent breakdown with WISE??? For 18 months I sent funds from USA to BBK. The transfer generally took 30 min. Today WISE is quoting 11 hours fro the transfer after they pull funds from the USA bank. Then the 11 hours pass and the time to deposit the funds into KBank keeps being extended, hour by hour....any comments?
Mark *********
Braulio Escobar the problem lies in your name. You see these services are so fast because they are automated. When the computer sees the name ‘Escobar’ it most likely throws your transfer in to a pile to be checked by a human who will then look to see if you are an international money launderer or part of a drug cartel. It sounds stupid I know but I am sure that is why your international money transfers take hours and days when your friend Pablo Smith gets his in minutes.
Lorianne *********
Braulio Escobar I transferred on Sunday afternoon. After they had money from my account, kept saying 1 hrs more until 7 pm said would arrive Monday 4 am, nope got it Tuesday today at 3 pm. They said many people using the service sorry. Replied hire more people.
Richard ****************
Braulio Escobar I just did a transfer of AUD to Kasikorn and was cleared in 1 minute as a "Trade Finance Deposit". I am only new to Kasikorn and will check with them tomorrow if this is the correct code for international transfer, as BKB was TTF.
Jörg ********
Braulio Escobar i can confirm, have the same issue with Kasikorn now. Waiting and waiting
Joe *******
I had the same problem immigration in Hua Hin now want to see a credit note from the bank for each monthly transfer. SCB were brillant even contact the the other bank and got the credit note from them stating that it was an international transfer. That was not my local branch either so try that. Good luck 🙏
David *******
You can ask wise to mark your transfers as international transfers
Martin **********
OPDavid Edden I did
Michael *******
What visa are you renewing..? If its a retirement visa ..
if it’s payment from your Pension get your pension provider to send your pensions directly to your Thai account..
I had the same problem but it was mostly from my bank in UK
if it’s payment from your Pension get your pension provider to send your pensions directly to your Thai account..
I had the same problem but it was mostly from my bank in UK
Martin **********
OPMichael Flynn Thanks, but is not a pension, but transfer from my company
Paul *************
I am confused because I use wise for my bangkok bank it's called a paper trail. It clearly shows money coming in from overseas account ? When I went to immigrations
I printed nothing and up-to-date statement. For the day.
There was no issue what do you need the code for
I printed nothing and up-to-date statement. For the day.
There was no issue what do you need the code for
Mark ********
@Paul ************
the point is when you send every month it changes the code, sometime it says (the code) 'international transfer' sometimes it says 'transfer from other a/c'. If your proving income of 65k a month for 12 months or 800k it has to say international transfer for each one.
Michaël *********
@Paul ************
Depend on Immigration officer and province i assume here in Krabi they need to see the international remittance code and Wise transfer doesn't show and even Canada bank don't show anymore.Martin **********
OP@Paul ************
You probably, you were lucky, that the international code was used, it was with my 3 previous transfers.Regulation states, that you monthly transfer comes from overseas
Paul *************
Martin Mairesse maybe that's the difference. As I said I gone for the marriage visa
It required that I put four hundred thousand bahts into a bank i transferred
But when I want to transfer some more money for spends using wise gives me the options of what I want.It for and in the dropdown menu and asks.Do I want an overseas receipt just guessing, but have you updated to the latest version?
It required that I put four hundred thousand bahts into a bank i transferred
*****
0 as 400 was to build the house. So mine is not a recurring monthly paymentBut when I want to transfer some more money for spends using wise gives me the options of what I want.It for and in the dropdown menu and asks.Do I want an overseas receipt just guessing, but have you updated to the latest version?
Mike ********
As stated by others, sometimes Wise routes the transfer via Kasikorn.
Take your Bangkok bank book and print out the Wise transaction detail and take these to a Kasikorn International trade desk. They can produce a letter verifying that the funds were an international funds transfer.
Immigration is familiar with the problem and will look for this letter from Kasikorn to verify.
(In my case, Bangkok bank was also able to use this letter when producing their 12 month international deposits letter, so all was well)
Take your Bangkok bank book and print out the Wise transaction detail and take these to a Kasikorn International trade desk. They can produce a letter verifying that the funds were an international funds transfer.
Immigration is familiar with the problem and will look for this letter from Kasikorn to verify.
(In my case, Bangkok bank was also able to use this letter when producing their 12 month international deposits letter, so all was well)
John **********
Only a Kasikorn financial centre can help you
Martin **********
OP@John *********
Yes, that is hustle, I think none in PattayaJackie ************
Martin MairesseLaem chabang nearest to pattaya, 30 minute bus ride
Jackie ************
Same issue with me. Im heading to the kasikorn international services branch in laem chabang to get the certificate of international transfer. Cost is 200 baht. Only international service will provide it. Same as September2025 transfer
Ray *********
Jackie Washington I had to do the same in Pattaya Klang for Jomtien Immigration.
Jackie ************
Ray BinghamYes but pattaya klang doesnt have the international service desk anymore.
Martin **********
OPJackie Washington Great job of Wise, to let their customers go all the way there, and have costs.
Ray *********
Martin Mairesse why blame WISE when it is the Thai bank paperwork that Immigration won’t accept.
Danny *******
I don’t understand how Kasikorn could help if it’s a Bangkok account.
Mick *****
Wise is not a bank and for this reason they need a local partner/clearing house. It used to be Bangkok Bank but they changed last November to Kasikorn.
Peter ********
Do you mean not a bank in Thailand .? I believe they are classed as a bank in Australia . But I could be wrong
Mick *****
Peter Kortum I did mean Thailand but they are not a bank in Australia - not yet anyway. Wise holds an AFSL (Australian Financial Services Licence) licence in Australia and is authorised by APRA to undertake "payment services". This allows it to undertake some bank like activities. It however does not hold an Australian banking license and is prohibited from many other bank type activities such as lending money and funnily calling itself a bank. Worldwide though in many countries they are moving into the traditional banking sector and it is not a stretch that they would likely be doing this in Australia in the future.
Jay *******
Danny Dukes they can give him proof of international transfer because the transfer went through Kasikorn
John *******
Danny Dukes It’s because transfers to Thai banks are now all routed via kasikorn.
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