@Alan ****
If you have a smartphone, open your Thai account on the app in your phone. Play Store if its Android, go to statements and open on the most recent statement page. Screenshot it and it will end up in your photos on your mobile. Apply via your mobile and attach that photo of your statement to the application.
If you have the smartphone but havent used it for banking purposes before, ask someone more tech minded to download and ask them how you take a screenshot
Most people seem to think because they find something easy, everyone else should 🙄
Ive spent all afternoon trying to update my Wise account (still not completed) and trying to move something from 1 place to another on the laptop! Nightmare 😆