@Brad *****
They should have told you that when you went to them for the 60 day visit family extension. You can't get a year extension off a 30 day visa exempt entry OR a 60 day visit family extension, you need to get the Non-O visa before you apply for the year
You need to have between 15 and 21 days left on your current extension or entry stamp to get a 90 day Non-O visa issued inside the country at the immigration office <-(meaning you CANNOT be on amnesty to apply for it inside the country :( )
The reason you need "real days" left on your current stamp is the application for the Non-O goes under consideration before you go back and get it inked into your passport.
SO if you're on amnesty now, you can't do anything but wait until the borders, the nearby countries, and the thai consulates in them re-open and start selling visas again.