@Jo**
- this is the problem. We're flying with ITA from Madrid and our friends are flying with KLM from Leeds, neither airline can give us a clear answer. They say it's down to the check in staff on the day. They've also suggested us contacting the Thai Embassy in Madrid, which I already did, but the Embassy can't answer for the airline. We're going around in circles.
If the visas don't come through, we'll just buy a cheap flight for halfway through the holiday and get our extensions done in Chai Chet when we're there.
Thanks for your help.