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Answered4 months ago

Can DTV holders access PromptPay using TrueMoney in Thailand?

Graeme ******
asked Jun 21, 2026
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Not sure if everyone was aware for those who have long term visa which in this case includes those with a DTV, especially interesting for the DTV holders is that you can use truemoney app with all.its functions to use prompt pay just like you had a thai bank account. So one area DTV holders struggle is opening an account well truemoney has the facility to use what yiu have been missing!!! When you download the app you become a basic user then to get the advanced member you go thr the button to access the long term visa non worker and upload a picture of your DTV e visa alongside your DTV stamp.in your passport, wait up to 8 hrs or slightly longer to get approved!!! You now have access to prompt pay!!! I hope this helps. Unfortunately you can't access the functions with a visitor or visa exempt unless you have a thai license
Answer summary
DTV holders in Thailand can use the TrueMoney app to access PromptPay features, similar to having a Thai bank account. By upgrading from a basic to an advanced user within the app and providing their DTV visa and stamp, users can unlock these functions. However, there are several limitations regarding funding the TrueMoney account, such as needing a minimum cash amount or a local bank transfer, and limits on transfers and QR scans. Users share experiences with the app, including concerns about fees and account limits.
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Stephen **********
Stephen **********
Funding the true money account can be challenging but also you are limited to 30 free QR scans to personal accounts each month. After that you start paying 25B per scan. It is great for shipping at the mall but market vendors, food carts, etc. generally don't use business accounts.
GreyEle*******
GreyEle*******
Stephen Lodewick I don’t find this an issue. 30 per month seems plenty unless you hit the market everyday and buy from multiple vendors. I think my first months I only had a couple of personal account payments.
Jay ****
Jay ****
WOT
Elías ********
Elías ********
Yes, I've been using TrueMoney on a DTV for a long time already
สก็อต *********
สก็อต *********
True money is not the same as prompt pay, I did not know it worked but on checking it says it does .
Graeme ******
Graeme ******
OP
สก็อต อัลการ์ yes its not but prompt pay is with in the truemoney app so once you have access then you are using prompt pay
GreyEle*******
GreyEle*******
Funding the TrueMoney account is a challenge. ฿3000 cash at 7-11 or need a friend with a Thai bank account to transfer money into your TrueMoney. There are limits of ฿50,000 so you won’t be buying a motorbike with TrueMoney either.
Jack ********
Jack ********
GreyElephant🐘 you can also go to a true money phone shop. They often have a kiosk where you can add cash, up to 20,000baht, in a matter of a minute. For instance, in bluport mall in Hua Hin, there’s two kiosks in the shop.
Tore *********
Tore *********
GreyElephant🐘go to true shop or true top up machine and you can top up allot more. I fill mine up to 50k
Elías ********
Elías ********
GreyElephant🐘 if you live in Bangkok, you can also top up without limits (within the 50,000 but no 3,000 as in
****
in) unmanned machines readily available everywhere. I normally use the one in BTS Saladaeng Station, but they're like everywhere.
GreyEle*******
GreyEle*******
Elías Molina I didn’t know about the machines but assume it is still a cash transaction.
Graeme ******
Graeme ******
OP
Elías Molina its the same anywhere you see the machines in thailand. I stay in chiang rai where there are machines
Graeme ******
Graeme ******
OP
GreyElephant🐘 you can connect a visa to fund the account not only cash or a thai bank or 7-11 account but you have to unlock the additional functions and be more than a basic user and the.limits are higher 500kbaht per month as an advanced user which is enough to buy a motorcycle
Luit *****************
Luit *****************
Graeme Mort I get message only Thai credit cards can bconnected, so no solution.
GreyEle*******
GreyEle*******
Graeme Mort We might be splitting hairs here. I use and like TrueMoney but it does have some real limits and it can be expensive for some things like transferring to a bank account to pay a bill. I have had a few examples of this like my juristic office. I get my partner to pay those bills as it is free for her to transfer to another bank account.

I am trying to minimise bank fees so I would not use the linked Visa debit card method, the fix rates are OK but generally there is a 1.5% international transaction fee applied by my bank. I have a credit card that waives international transaction fees but not my debit cards.

I don’t understand the 500k limit you mention.

You can receive up to 500k in a month but the add money limit also applies. If I send using prompt pay from SCB there is a limit of 20k per day. This is not using the top up method but sending money from a bank account not related to me hits this limit.

(4) Adding money to or making payments through a bank account linked to the TrueMoney application. Maxmimum limit 50,000 THB per day

(Except for transactions made via Kasikorn Bank, Bangkok Bank, and Siam Commercial Bank, which are limited to THB 20,000 per day.)

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