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Will I face problems at Kasikorn Bank when requesting a new ATM card with a DTV visa?

Kasikorn Bank DTV Visa ATM Card Issues Visa Status Expat Banking in Thailand Visa and Banking Regulations Cardless ATM Transactions

Oct 8, 2025

2 days ago

Anonymous *************

ORIGINAL POSTER

Another banking question. I opened a bank account at Kasikorn Bank on ED visa 3 years ago. Now since 1 year on DTV visa. My ATM card got hacked (some unauthorized transactions), so I had to cancel it. 

Now if I want a new card I have to go with my passport to the branch and order a new one. Will I wake a sleeping dragon if I do that, now that I am on DTV or it's no problem with Kasikorn Bank?

I checked already, I can put cash into my account with just my account number at the cash ATMs. QR is also still working, online transfers into my account as well.

But what if I need a new card, or change my phone number?

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TLDR : Answer Summary

The user inquired whether they would encounter issues when visiting a Kasikorn Bank branch to request a new ATM card, given their change from an ED visa to a DTV visa. Community responses generally indicated that it should not be a problem if they have the necessary documentation, such as a rental agreement, and highlighted that other users have successfully updated their information without complications. Some suggestions included utilizing cardless ATM features or online banking options as alternatives.

DTV VISA RESOURCES / SERVICES

Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

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Ossie *********

Have you got a lease / rental agreement where you stay if so you should be okay but at the end of the day it depends who will be dealing with you be nice and polite and hopefully 🤞 you will get sorted !

a day ago

Yan *****

Just to contribute, I received a notification and email from Bangkok Bank to update my information (it’s been 4 years since the account was opened with an ED visa and my very first condo address upon arriving). I showed up with my TM30 for my current address, the lady looked at my DTV, and she only asked me how long the visa is valid for. I answered, "5 years in 6-month increments," and I just signed all the documents for the address change, and that was it.

a day ago

Anonymous ******************

Use wise

2 days ago

Wannikea *********

These days you have to be a fool to use a debit card, major Thai Banks all have cardless ATM feature on their app

2 days ago

Zarko *******

Do you have Thai driving license?

2 days ago

Marco *********

no need for a card.. don't risk it

2 days ago

J.P. *********

You can also withdraw without a card at ATM machines. No need for a card.

2 days ago

Kool *******

The only bank that has been affected, because of all the scam/money laundering accounts tied to a Pattaya branch, is Bangkok Bank. Kasikorn is not affected concerning existing accounts. The only thing going on with all banks now is they won't open New accounts for those with tourist entries. I haven't heard of any other banks closing accounts. By all means though, keep all your details, including your visa, updated with your bank.

2 days ago

Tha****

Don't they have cardless atm?

2 days ago

Hans ***********

I visit a Pattaya branch for face scan recently.

Very friendly, no problem, no visa check. Just go.

2 days ago

Reply to

Hans ***********

What are the banking challenges for DTV visa holders in Thailand?

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a day ago