What should I do if my Thai bank account is tied to an old phone and my DTV visa complicates app access?

You can install the true money app it has scan features same as the bank apps.

You csn top up the wallet of true money by connecting it to your existing thai bank account, this way you can easily recharge the truemoney digital wallat everytime and uae its scan for everything 😀

Another great benefit is that true money also enables free digital master card credit cards so you can use it for all the online payments and add it as a legit credit card for all the common apps such as Grab, Bolt, Lazada and many others.

Remember that you always have to male sure you have sufficient money balance in your truemoney wallet for payment when you use the credit card or for any scan payment.

If balance too low just recharge it instantly by topping with the bank account you connected to the app.

The other alternative is to top up (recharge) using cash at 7 Eleven or dedicated truemoney money machines, there are multiple ways and options to recharge it, don't remember all of them.

Have u tried requesting for a new login id using your debit card at the atm? I request for a new login id using my debit card at the atm after verifying my phone number and birthday the atm give a transaction slip with the new login id and received the password tru sms ....which after I use the new login id and password on the app of the new phone and it works...hope this helps

Get Truemoney Wallet on your new phone, you can transfer to that with your Thai account and still use QR through the true wallet on your new phone but also true money. Doesn't fix still having to have your old phone, but its a workaround so you don't have to have your old with you when you need to pay for something.

I'm happy to read those because this will be my case but seems illogical that you can keep the account but not be able to log in? Doesn't make sense 🤣 so basically I can never loose my current phone?

Welcome to thailand

Go to a different branch, preferably in a different region/city. The further you go from touristy branches, the easier it will be. Helps if you speak Thai too.

I did whatever you did, not even having a visa, and they did it for me without even asking for any documents.

Years ago i set up mobile banking at the ATM. It was another thai bank but maybe yours allows it, too. I needed the phone with ne as it sent a temporary password. The ATM never asked for my visa 555

They also didn't allow me to activate the app even with still valid ED Visa and I'm actually going to class. Living in Thailand slowly become a nightmare.

Maybe make a sticky announcement in the group?

"Tourist visa, no bank account"

To get an account need 1 year visa. Dtv not qualified

Use it to receive your money but then take it out and teach yourself how to use cash again.

Cash is king.