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Can I keep my Krungthai bank account while on a DTV after updating my phone?
Krungthai Bankaccount closureDTV visaThailand bankingexpat bankingvisa issuesstudy visabank procedures
Sep 10, 2025
8 months ago
Nir ******
ORIGINAL POSTERI opened my Krungthai bank account with my study visa. I'm now on a DTV. I recently got a new phone so need to visit the branch to get them to set it up on my new phone. I'll need to hand them my passport. Am I opening myself up to them closing my account?
TLDR : Answer Summary
The user is concerned about their bank account status after switching to a DTV (Digital Tourist Visa) from a study visa. Comments suggest that while Krungthai Bank has not been noted for closing accounts without a long-term visa, they do not open new accounts for study visas. Many users reassure that bringing the passport and having a good banking history should prevent any account issues, and there are alternatives to address visa documentation when updating banking details.
DTV VISA RESOURCES / SERVICES
- Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
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Anonymous ******************
I had to pick up replaced credit card, they photocopied my visa stamp, refused to sign it, talked with manager I knew, took it off them
Ning ******
Just download their app, and log in with your ATM password. Don't think you need to go to the bank.
Anonymous ******************
If you need bank account you should stay away from dtv
Anonymous ******************
Nothing will happen, your account will still be valid 100% what matters is your history with the bank
Anonymous ******************
If they ask for your passport say it’s at Immigration and just show the front page of your passport on your phone 📱 😉
Wannikea *********
We should be able to just move your old SIM over to your new phone download the app and install it.
Nir ******
ORIGINAL POSTER@Wannikea ********
doesn't work. Went there today, they said foreigners have to come in to the branch.Reply to
Nir ******
Reply
MORE ******
So far Krungthai Bank has not been noticed in closing accounts without a long-term visa, although they no longer open accounts on a student visa as before. With Bangkok Bank this is a problem, they close accounts
Dror *********
I went for updating facial bio photo they did ask passport but they just looked and copied the front and no other pages updated my photo and got a new book bank
Anonymous ******************
I don’t think they’ll ask for your visa. They just need your passport, and a letter from your phone company confirming ownership of the number to you. My ED visa ended in 2020, and I last went to change my phone number 3 months ago with my passport and the letter.
Sean *******
I've updated mine while on a DTV and no problem still working.
Nir ******
ORIGINAL POSTER@Sean ******
yep, all set nowReply to
Nir ******
Reply
Rita ********
Hi, you just need to renew your phone number in the bank and ask the staff to help you to set up the new phone.
Rita ********
My friend just renewed her phone number and she is tourist without visa.
Nir ******
ORIGINAL POSTER@Rita *******
right, but they will ask me for my passport and that passport won't have a visa in it. Hopefully they don't check.Rita ********
@Nir *****
if you already have the account and they don’t care about what kind of visa you have. They will take photos and confirm the phone number is under your name.Nir ******
ORIGINAL POSTER@Rita *******
yep, that's exactly what happened. All good now. Thanks!Reply to
Nir ******
Reply
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