Can I keep my Krungthai bank account while on a DTV after updating my phone?

Question

I opened my Krungthai bank account with my study visa. I'm now on a DTV. I recently got a new phone so need to visit the branch to get them to set it up on my new phone. I'll need to hand them my passport. Am I opening myself up to them closing my account?

Ask Thailand · Answer

The user is concerned about their bank account status after switching to a DTV (Digital Tourist Visa) from a study visa. Comments suggest that while Krungthai Bank has not been noted for closing accounts without a long-term visa, they do not open new accounts for study visas. Many users reassure that bringing the passport and having a good banking history should prevent any account issues, and there are alternatives to address visa documentation when updating banking details.

Anonymous ****************** · Answer

I had to pick up replaced credit card, they photocopied my visa stamp, refused to sign it, talked with manager I knew, took it off them

Ning ****** · Answer

Just download their app, and log in with your ATM password. Don't think you need to go to the bank.

Anonymous ****************** · Answer

If you need bank account you should stay away from dtv

Anonymous ****************** · Answer

Nothing will happen, your account will still be valid 100% what matters is your history with the bank

Anonymous ****************** · Answer

If they ask for your passport say it’s at Immigration and just show the front page of your passport on your phone 📱 😉

Wannikea ********* · Answer

We should be able to just move your old SIM over to your new phone download the app and install it.

MORE ****** · Answer

So far Krungthai Bank has not been noticed in closing accounts without a long-term visa, although they no longer open accounts on a student visa as before. With Bangkok Bank this is a problem, they close accounts

Dror ********* · Answer

I went for updating facial bio photo they did ask passport but they just looked and copied the front and no other pages updated my photo and got a new book bank

Anonymous ****************** · Answer

I don’t think they’ll ask for your visa. They just need your passport, and a letter from your phone company confirming ownership of the number to you. My ED visa ended in 2020, and I last went to change my phone number 3 months ago with my passport and the letter.

Sean ******* · Answer

I've updated mine while on a DTV and no problem still working.

Rita ******** · Answer

Hi, you just need to renew your phone number in the bank and ask the staff to help you to set up the new phone.

Can I keep my Krungthai bank account while on a DTV after updating my phone?

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