Ask question

This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Can I keep my Krungthai bank account while on a DTV after updating my phone?

Krungthai Bank account closure DTV visa Thailand banking expat banking visa issues study visa bank procedures

Sep 10, 2025

5 days ago

ORIGINAL POSTER

I opened my Krungthai bank account with my study visa. I'm now on a DTV. I recently got a new phone so need to visit the branch to get them to set it up on my new phone. I'll need to hand them my passport. Am I opening myself up to them closing my account?

1,830

views

2

likes

39

all likes

17

replies

0

images

12

users

TLDR : Answer Summary

The user is concerned about their bank account status after switching to a DTV (Digital Tourist Visa) from a study visa. Comments suggest that while Krungthai Bank has not been noted for closing accounts without a long-term visa, they do not open new accounts for study visas. Many users reassure that bringing the passport and having a good banking history should prevent any account issues, and there are alternatives to address visa documentation when updating banking details.

DTV VISA RESOURCES / SERVICES

Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Pelle Eriksson

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted DTV Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Anonymous ******************

I had to pick up replaced credit card, they photocopied my visa stamp, refused to sign it, talked with manager I knew, took it off them

Like

Reply

Ning ******

Just download their app, and log in with your ATM password. Don't think you need to go to the bank.

Like

Reply

Anonymous ******************

If you need bank account you should stay away from dtv

Like

Reply

Anonymous ******************

Nothing will happen, your account will still be valid 100% what matters is your history with the bank

Like

Reply

Anonymous ******************

If they ask for your passport say it’s at Immigration and just show the front page of your passport on your phone 📱 😉

Like

Reply

Wannikea *********

We should be able to just move your old SIM over to your new phone download the app and install it.

Like

Reply

Nir ******

ORIGINAL POSTER

@Wannikea ********

doesn't work. Went there today, they said foreigners have to come in to the branch.

Like

Reply

Reply to

Nir ******

Reply

MORE ******

So far Krungthai Bank has not been noticed in closing accounts without a long-term visa, although they no longer open accounts on a student visa as before. With Bangkok Bank this is a problem, they close accounts

Like

Reply

Dror *********

I went for updating facial bio photo they did ask passport but they just looked and copied the front and no other pages updated my photo and got a new book bank

Like

Reply

Anonymous ******************

I don’t think they’ll ask for your visa. They just need your passport, and a letter from your phone company confirming ownership of the number to you. My ED visa ended in 2020, and I last went to change my phone number 3 months ago with my passport and the letter.

Like

Reply

Sean *******

I've updated mine while on a DTV and no problem still working.

Like

Reply

Nir ******

ORIGINAL POSTER

yep, all set now

Like

Reply

Reply to

Nir ******

Reply

Rita ********

Hi, you just need to renew your phone number in the bank and ask the staff to help you to set up the new phone.

Like

Reply

Rita ********

My friend just renewed her phone number and she is tourist without visa.

Like

Reply

Nir ******

ORIGINAL POSTER

right, but they will ask me for my passport and that passport won't have a visa in it. Hopefully they don't check.

Like

Reply

Rita ********

if you already have the account and they don’t care about what kind of visa you have. They will take photos and confirm the phone number is under your name.

Like

Reply

Nir ******

ORIGINAL POSTER

yep, that's exactly what happened. All good now. Thanks!

Like

Reply

Reply to

Nir ******

Reply

Should I switch from my DTV visa to a long-term visa due to concerns about my Kasikornbank account being closed?

44 comments

15 days ago

Is it true that Bangkok Bank closes accounts for DTV visa holders?

39 comments

16 days ago

Will switching from an ED visa to a DTV affect my Thai bank account?

53 comments

16 days ago

Is there a risk of my Thai bank account being frozen after switching to a DTV visa?

49 comments

25 days ago

Can you open a bank account in Bangkok with a DTV visa?

50 comments

a month ago

Why was my Bangkok Bank account locked due to my tourist visa (DTV)?

3 comments

a month ago

Will my Bangkok Bank account be closed if I change to a DTV visa?

15 comments

3 months ago

Will my Thai bank account be affected when switching from an edu visa to a DTV visa?

7 comments

3 months ago

Why is Bangkok Bank closing accounts of foreign customers on DTV or tourist visas?

122 comments

3 months ago

Is my Bangkok Bank account safe if I opened it on a tourist visa?

13 comments

3 months ago

What risks might arise from switching from an Elite Visa to a DTV regarding my Thai bank account?

12 comments

3 months ago

Can I open a bank account in Thailand on a DTV (Digital Tourist Visa)?

30 comments

4 months ago

Can I keep my Thai bank account after switching from a student visa to a Digital Nomad Visa (DTV)?

31 comments

4 months ago

Why are Bangkok Bank and other Thai banks closing accounts opened under the DTV visa?

77 comments

4 months ago

Can I open a bank account in Thailand with a DTV visa?

22 comments

4 months ago

Which banks in Thailand still allow foreigners with DTV visas to open bank accounts?

53 comments

4 months ago

Will my bank account be closed if I change my visa status from Non-B to DTV?

3 comments

6 months ago

What should I consider about my bank account when changing visa types from Non-ED/Non-O to DTV in Thailand?

3 comments

7 months ago

What are the options for opening a bank account in Thailand on a DTV visa?

3 comments

8 months ago

Will my Krungthai bank account remain usable after switching from an education visa to a digital nomad visa in Thailand?

4 comments

8 months ago

Can I get a new bank card from Krungsri while on a DTV visa, or will they cancel my account?

4 comments

8 months ago

Why can't I open a bank account in Thailand with my DTV visa?

90 comments

10 months ago

Can DTV visa holders open bank accounts in Thailand?

8 comments

a year ago

Will my Thai bank account be closed if I switch from an ED visa to a DTV visa?

10 comments

a year ago

What is the best cannabis dispensary in Bangkok?

7 comments

a month ago

Where can I find the best cannabis dispensary in Chon Buri?

9 comments

a month ago

What are the best dispensaries in Phuket?

21 comments

a month ago

What is the best cannabis dispensary in Surat Thani?

16 comments

a month ago

Where can I find the best weed in Chiang Mai?

8 comments

a month ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.