Ask question

This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Why was I asked for the 'original' scan of my passport after submitting a compressed black and white version?

Passport Scanning Visa Requirements Document Submission Expat Advice Thailand Immigration

May 16, 2025

24 days ago

Anonymous *************

ORIGINAL POSTER

Yesterday I was asked for a scan of all pages of my passport. I took a black and white scan with my phone and scanning app, which I then compressed online to get under 3MB.

Today I was asked for the 'original' scan of all pages of my passport.

Has anyone else had this? Is it likely to be because the file included the word 'compressed' or because it was black and white rather than greyscale?

596

views

2

likes

13

all likes

3

replies

0

images

4

users

TLDR : Answer Summary

The user submitted a black and white scan of their passport and was later asked for an 'original' scan. Comments indicate that the request may stem from the preference for color scans, or requirements regarding scanning methods, as official entities may not accept scans done by phones or those lacking clear presentation.

Pelle Eriksson

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted Thai Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Sebastian ********

I was asked the same. I believe they don't allow scans done by phones. I think they want to see the large bezels around the passport when you scan it with a real scanner on A4 Format. That did it for me at least after I got the same message you got. Hope that helps ✌️

Like

Reply

Anonymous ******************

The original of your passport would be in colors instead of black and white.

Like

Reply

John *********

Anonymous participant 134 best keep it in colour imo

Like

Reply

Reply to

John *********

Reply

How can I compress passport images to meet the 3MB size requirement for my visa application?

9 comments

25 days ago

What should I do if my visa document upload to the Thai Embassy shows a blank preview?

3 comments

a month ago

What is required for a full PDF copy of my passport?

14 comments

2 months ago

What does it mean if I receive a request for my full-page entry stamp from Laos during my visa application process?

2 comments

3 months ago

What should I do if my DTV visa application is being rejected due to document upload issues in Ho Chi Minh City?

42 comments

3 months ago

When are full scans of my passport required during the application process?

1 comments

3 months ago

Does my scanned passport photo need to be exactly 4x6 cm without any white background?

1 comments

6 months ago

Why did I get asked for a photo of every page of my passport when applying for a visa in Vietnam?

9 comments

7 months ago

What are the common issues when submitting a DTV visa application photo in Thailand?

14 comments

8 months ago

Do most embassies require a color photocopy of the passport bio page or is black and white acceptable?

3 comments

9 months ago

Why does a district office in Thailand require a new translated copy of my passport bio page for the yellow book?

18 comments

9 months ago

What should I do if my master's degree documents are repeatedly rejected for my work-from-Thailand visa?

20 comments

a year ago

How can I resolve issues with uploading my passport bio page for the Thai Evisa extension form?

13 comments

a year ago

What should I do if my Thai Pass application keeps getting rejected despite following the instructions?

19 comments

3 years ago

Is a black and white copy of documents acceptable for travel to Thailand?

2 comments

4 years ago

Do I need to provide color copies of my passport for a Non-O visa extension based on marriage in Thailand?

5 comments

4 years ago

Why can't I upload a copy of my passport for my Thai visa application?

34 comments

5 years ago

How do I scan and upload my passport picture for a visa application online from the UK?

24 comments

5 years ago

Does Thai customs require my original passport for package clearance, or are photocopies sufficient?

14 comments

5 years ago

How do I resolve issues with the Thai e-Visa photo uploads and signing terms?

28 comments

5 years ago

How Can I Resize My Photo and Passport Scan for a 60-Day Thai Visa Application?

5 comments

5 years ago

Why did the immigration officer take pictures of my passport with his personal phone?

19 comments

6 years ago

How can I resize my scanned passport image to 0.5 MB for my visa application?

0 comments

6 years ago

Is it normal for the passport bio page to appear squashed while uploading to the ThaiVisa site?

0 comments

6 years ago

What is the best cannabis dispensary in Bangkok?

7 comments

a month ago

Where can I find the best cannabis dispensary in Chon Buri?

9 comments

a month ago

What are the best dispensaries in Phuket?

21 comments

a month ago

What is the best cannabis dispensary in Surat Thani?

16 comments

a month ago

Where can I find the best weed in Chiang Mai?

8 comments

a month ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.