thailand
Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Why was I asked for the 'original' scan of my passport after submitting a compressed black and white version?

passport scanvisa requirementsThailand immigrationdocument submissionoriginal documentspassport pagesexpat concerns
May 16, 2025
a day ago
Anonymous *************
ORIGINAL POSTER
Yesterday I was asked for a scan of all pages of my passport. I took a black and white scan with my phone and scanning app, which I then compressed online to get under 3MB.

Today I was asked for the 'original' scan of all pages of my passport.

Has anyone else had this? Is it likely to be because the file included the word 'compressed' or because it was black and white rather than greyscale?
435
views
1
likes
10
all likes
2
replies
0
images
3
users
TLDR : Answer Summary
The user submitted a black and white compressed scan of their passport but was later asked for the 'original' scan. A commenter noted that the original passport would be in color, suggesting that the request may be due to the color format or qualities of the scan.
Pelle Eriksson
Pelle Eriksson★★★★★
Absolutely Bangkok's best service I highly...
recently on Facebook
Luca G.
Luca G.★★★★★
I used this agency for my DTV Visa...
recently on Google
Trusted Thai Visa Agent
OVER 100,000 EXPATS SERVED
#1 VISA AGENT IN THAILAND
Anonymous ******************
The original of your passport would be in colors instead of black and white.
a day ago
Like
Reply
John *********
Anonymous participant 134 best keep it in colour imo
18 hours ago
Like
Reply
Reply to
John *********
Reply
How can I compress passport images to meet the 3MB size requirement for my visa application?
8 comments
2 days ago
What should I do if my non-immigrant B visa application was rejected due to an unreadable file?
18 comments
8 days ago
What should I do if my visa document upload to the Thai Embassy shows a blank preview?
3 comments
22 days ago
What is required for a full PDF copy of my passport?
14 comments
a month ago
What does it mean if I receive a request for my full-page entry stamp from Laos during my visa application process?
2 comments
2 months ago
Should I upload the passport with all blank pages in the 'Upload Biodata Page Passport' section?
1 comments
2 months ago
What should I do if my DTV visa application is being rejected due to document upload issues in Ho Chi Minh City?
42 comments
2 months ago
When are full scans of my passport required during the application process?
1 comments
2 months ago
How can I submit high-quality documents for my DTV application within a 3MB file limit?
16 comments
2 months ago
Does my scanned passport photo need to be exactly 4x6 cm without any white background?
1 comments
5 months ago
Why did I get asked for a photo of every page of my passport when applying for a visa in Vietnam?
9 comments
6 months ago
What are some tips for submitting large file sizes on the eVisa application form?
4 comments
6 months ago
What are the common issues when submitting a DTV visa application photo in Thailand?
14 comments
7 months ago
Do most embassies require a color photocopy of the passport bio page or is black and white acceptable?
3 comments
8 months ago
What should I do if my master's degree documents are repeatedly rejected for my work-from-Thailand visa?
20 comments
10 months ago
How do I combine multiple hotel confirmations into one JPEG for the Thai Pass, and is a passport photo acceptable?
7 comments
3 years ago
What should I do if my Thai Pass application keeps getting rejected despite following the instructions?
19 comments
3 years ago
Do I need to provide color copies of my passport for a Non-O visa extension based on marriage in Thailand?
5 comments
4 years ago
How can I resolve issues with the COE online application form for Thailand?
24 comments
4 years ago
Why can't I upload a copy of my passport for my Thai visa application?
34 comments
4 years ago
How do I scan and upload my passport picture for a visa application online from the UK?
24 comments
4 years ago
How do I resolve issues with the Thai e-Visa photo uploads and signing terms?
28 comments
5 years ago
How Can I Resize My Photo and Passport Scan for a 60-Day Thai Visa Application?
5 comments
5 years ago
How can I resize my scanned passport image to 0.5 MB for my visa application?
0 comments
6 years ago
Is it normal for the passport bio page to appear squashed while uploading to the ThaiVisa site?
0 comments
6 years ago
What is the best cannabis dispensary in Bangkok?
7 comments
a month ago
Where can I find the best cannabis dispensary in Chon Buri?
9 comments
a month ago
What are the best dispensaries in Phuket?
21 comments
a month ago
What is the best cannabis dispensary in Surat Thani?
16 comments
a month ago
Where can I find the best weed in Chiang Mai?
8 comments
a month ago
Data protection policyTerms and conditionsDisclaimerPrivacy policyRefund policy
The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.