Why do Thai embassies request documentation I've already submitted for my visa application?

Question

I see the same sentiments all over regarding already submitted documentation and the embassies get back to you asking for exactly the documentation you have already sent.

In particular for those who sent bigger packages of documentation in the case of applying as freelancer/working remotely.

It seems that very often the staff looking at these documents only fast glance and then very often ask for is already submitted even if you have a cover letter specifying each item included.

What's your experience on the topic?

Ask Thailand · Answer

Many applicants for Thai visas, especially freelancers and remote workers, report challenges with the submission process. Common complaints include receiving requests for documents that have already been submitted. Contributors share experiences suggesting that embassy staff may only glance at applications and may not see the comprehensive cover letters or detailed explanations provided. To address issues, experts recommend re-submitting specific documents if requested, ensuring clarity and detail in submissions, and even creating an index for large document collections to aid the review process.

Henrik ***** · Answer

Make a index on the front page of large collection of documents.

Biff ******* · Answer

Two applications I was involved with received requests for further documentation that it could be said had been supplied already; 1. Work contract

2. Bank statement showing the minimum 500k

What was then uploaded was 1. The work contract again, plus another letter from the person’s line manager, dated on the day of the request for further documentation, with more specific information regarding the terms of the DTV rather than the original, more generic ‘this person can work remotely from Thailand’.

2. Bank statement dated on the day of the request for more documentation as we assumed they wanted to check that the money was still there.

The requests they send have these generic descriptions but I think that if they’re asking for something you think you’ve already sent, it may well be that what you’ve already sent might not quite be what they’re looking for.

When I help online visa applications (which ate not just for Thailand) I always try to imagine the person looking at the application, what their criteria are, and that all they have to go from is what you’ve uploaded. So try to make what you’ve uploaded as comprehensive as possible so that they can them approve your application and move on to the next one.

Paul ****** · Answer

If they ask you for a specific document, I suggest you to send back that one alone. Even if you already sent it previously in the package.

David *********** · Answer

The visa application is digital. Ask them to check the record again.

Why do Thai embassies request documentation I've already submitted for my visa application?

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