Why didn't I receive a bank passbook when I opened my SCB account?

The original poster notes that upon opening a savings account with Siam Commercial Bank (SCB), they were informed that all banking transactions would have to be done using their passport and that they would not be issued a passbook. Several commenters weigh in with their experiences, noting variations in SCB's policies, including the existence of an E-Passbook account that does not provide a physical passbook but allows online access through the bank's app. Some users mention the trend of using mobile banking over physical passbooks, while others assert the importance of having a passbook for banking purposes, especially for immigration requirements. Overall, it appears that SCB's procedures may have changed recently, leading to the current lack of a passbook for certain account types.