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Answereda year ago

Why didn't I receive a bank passbook when I opened my SCB account?

Jeremy *********
asked Aug 18, 2025
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I opened my SCB bank account today but unlike Kasikorn bank , SCB has not given me. Bank passbook. They said all my banking has to be done by my passport. Is this a normal policy with SCB ? Maybe an account thing ? It's a savings account with them. Thanks
Answer summary
The original poster notes that upon opening a savings account with Siam Commercial Bank (SCB), they were informed that all banking transactions would have to be done using their passport and that they would not be issued a passbook. Several commenters weigh in with their experiences, noting variations in SCB's policies, including the existence of an E-Passbook account that does not provide a physical passbook but allows online access through the bank's app. Some users mention the trend of using mobile banking over physical passbooks, while others assert the importance of having a passbook for banking purposes, especially for immigration requirements. Overall, it appears that SCB's procedures may have changed recently, leading to the current lack of a passbook for certain account types.
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Peter *********
Peter *********
Will need show pass book if extending visa retirement immigration
John ********
John ********
Crikey all the posts I read on FB about not being able to open bank accounts by foreigners and here there are dozens commenting with bank accounts with different banks. Hmm🤔
Peter ****************
Peter ****************
@John *******
Maybe most of them already long time residents. I opened a Kasikorn account 14 years ago, even on visa exempt entry of 30 days. No app then, only cyberbanking (via internet browser). About 9 years ago, I also could open a Bangkokbank account. Then it was not a very big problem. Only walk to a couple of branches. But indeed, now I read it's becoming much more difficult. Sometimes even with a long time visa with certificate of residence.
Sasi ************
Sasi ************
SCB new product. Got mine upon the recent trip about 3 weeks ago. Finally, I’ve been asking for it. Every thing is on-line with monthly sms messages for bank statements. Coming from The USA where we do not know of the passbook this feel at home. 🥰
Kenny *****
Kenny *****
If you need this account for visa extension, you may need bankbook copies to do that.
Simon ******
Simon ******
I have a scb easy account but still get a passbook with your details and account number - I used the account for my 400k visa money and immigration asked this year for the passbook
Paul ********
Paul ********
Thailand sure loves to play fine-tuning games with banking policy and practices.

But then, that's actually a trademark part of their approach to overall governing as well - lots of minor fiddling with the rules; announcement of new policies, but changes withdrawn at the last minute.

It's one thing I really dislike about Thailand. Too much fiddling and tinkering.

Disagree? Remind me. . .how many coups in the last 30 years or so?
Jeremy *********
Jeremy *********
OP
I have an online passbook. I can view it and update it apparently through the banking app. That's what the message sent to me said.
Jeremy *********
Jeremy *********
OP
I thought it was the best option because I have a physical passbook for Kasikorn and the E passbook for SCB. If know more then please , I am listening
Max *************
Max *************
@Jeremy ********
A bank app you don't know how to register to? 😁 I guess you have to visit your branch and they'll do it for you.
Jeremy *********
Jeremy *********
OP
@Max ************
I have just managed to log into the scb easy app online. It says I have an. E -Passbook savings account. It will be ok once I get used to it all , if I'm not dead by then. LMAO
Max *************
Max *************
Jeremy *********
Jeremy *********
OP
@Max ************
ok thanks. Another line crossed on the list
Max *************
Max *************
@Jeremy ********
You don't need a physical pass book for immigration, you just need a bank statement and bank letter. Your SCB account is more of a let's call it a "beginners/easy to use"- account,and you can get the bank statement and the bank letter from your branch when it's time for the 1 year extension. KBanks account together with a K Debit Card and the bank app is imo a notch better.
Max *************
Max *************
@Jeremy ********
And please tell me why. Who told you to do that?
Jeremy *********
Jeremy *********
OP
@Max ************
other way around. SCB for bills. Kasikorn will be my main bank for immigration. I know I will get the statement letter from Kasikorn for immigration requirements
Max *************
Max *************
@Jeremy ********
I would NOT do what you said earlier. Use the SCB account for immigration and KBank for daily expenses as long as you got a K Debit Card, (it's a Visa/ATM card). And download KBanks bank app.
Sue **********
Sue **********
I wish all other banks would do that as well.
Les ********
Les ********
You don’t have an ATM card?
Hien *******
Hien *******
I have SCB as well and they just update to an E Passbook so I don’t need to have the passbook with me all the time. You can go inside the SCB Easy app in the account section to see if it an E Passbook saving or not.
Tony *********
Tony *********
When I opened mine they gave me something that looks like a passbook but it isn't. It's just a printed piece of paper with the account name and number etc. It is because it's an app account. I wouldn't worry about it but you should have received at least something to prove you have the account with them...if nothing go back and ask questions.
Robert **********
Robert **********
SCB has central customer service number where they also speak English maybe just give them a call 02-777-7777

I bank with SCB and have a book, that I never update, so could be a new policy
Ossie *********
Ossie *********
I’ve 2 accounts with SCB both with separate bank books and debit cards if I’m ever asked for ID I just hand over my thai drivers license
Goi *************
Goi *************
I'm Thai citizen doesn't have passbook either. Use mobile banking mainly, or using an ID at the branch
Jeremy *********
Jeremy *********
OP
Well luckily I can use SCB for paying bills and Kasikorn for immigration purposes. I have ATM card and mobile app , which I can't get into at present , no suprise there. Thanks for your replies 😊
Brandon ************
Brandon ************
@Jeremy ********
You should be set then. Immigration was my biggest concern from your post but if you have another bank account with passbook, you're good to go.
David ***********
David ***********
Never heard of that one. I have 2 accounts with SCB, both savings A/C and physical passbooks that I update monthly via ATM. I’ve had my accounts for a few years so it might be that they changed their products.

A Quick Look at their website mentions E-Passbook account - clearly states they don’t issue physical passbooks with this account type. Is that what you have?
Jeremy *********
Jeremy *********
OP
@David **********
possibly. Only correct answer is that I will ask them again next time I go there. Tomorrow if I can't get into the app
Jim *******
Jim *******
Newly opened bank account with Thai Krung Bank, came with a passbook, ATM card.

To test it, another branch, deposited just 100 THB and passbook print machine came out with those humble 100THB in my saldo, a new line, showing the total in my account.
Mark ************
Mark ************
I have Bangkok Bank but never use or update passbook. Use ATM card and mobile banking. Passbook is becoming obsolete.
Frank **********
Frank **********
@Mark ***********
it's not obsolete at Immigration.
Nick ************
Nick ************
@Mark ***********
not for immigration it isn't.
Colin *********
Colin *********
@Mark ***********
you have fun with immigration, but you can get bank copy of statements from the bank not the same as a bank book
Munich *****
Munich *****
@Mark ***********
i needed my passbook last week at Krungsri to (re-)activate my App.
Mark ************
Mark ************
SCB has a non passbook account

My Thai partner just updated their account and no passbook. Got ATM card and uses mobile banking with SCB application.
John *******
John *******
Is it a direct deposit account?
Jeremy *********
Jeremy *********
OP
@John ******
maybe , not sure
John *******
John *******
@Jeremy ********
You can only withdraw money at the bank with a deposit account. Are u on SS?
Phil ******
Phil ******
@Jeremy ********
that's ok then
Jeremy *********
Jeremy *********
OP
@John ******
I have had delayed messages. I have an online passbook that I can view using the banking app
David *******
David *******
Never heard of it. I've got a SCB account and I get a bankbook
Didier ********
Didier ********
@David ******
it's correct went to get new debit cards and they wanted do the same, I declined as I need my bankbook for my visa
David *******
David *******
@Didier *******
Ive got both! 😂😂😂😂

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