Why are some people who applied for their passes on November 1st still waiting for approval while others received theirs earlier?

Nov 5, 2021
3 years ago
Graham ********
ORIGINAL POSTER
Seems that those who applied for a pass on Nov 1st are still waiting when others who applied later have got theirs. I have read that failures in the system have been recognized by the Web designers. Could it be that thier attempts at repairing the system has caused the loss of many aplication. If I don't receive my pass in 72 hours I will not be able to get a PCR and consiquently lose a lot of money. I will not be Re applying but will delay untill this farce is abandoned.
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TLDR : Answer Summary
Many applicants who submitted their travel passes on November 1st are experiencing delays, with some reports indicating that those who applied later have received their approvals sooner. There are discussions about potential failures in the application system and how attempts to repair it may have resulted in lost applications. Users are sharing their experiences, with some finding success by switching to different email addresses for their applications. Concerns about needing the passes for PCR tests and potential financial losses are also prevalent.
Martin *********
Out of interest. What are people putting as Covid certificate?

I have the little card with the QR codes on.

Will this do?

Cheers.
Carl *********
Did mine Tuesday no QR code did new one this morning and got it 4hrs later today
Rob **********
Unfortunately this happens in Thailand all the time. It is no comfort to you at the moment, but hopefully things get better soon.
Sebastian ******
Has anyone received their QR code if there vaccination certificate didn't have a QR code to crop?
Ronald *********
@Sebastian *****
I did a dummy run today completing and uploading TP info, not submitted.

Will do on Monday.

But I recall at the vaccination certificate section, it asks for QR code if you have one.

I don't have one with my UK certificate.
Jonathan ********
Yes, I applied, using my hotmail address, on Tuesday. I received no confirmation. After reading all the comments and advice on here I reapplied today using gmail and cropping the QR codes. I received confirmation instantly and approval 2 hours later.
Graham ********
ORIGINAL POSTER
@Jonathan *******
What do you mean crop the QR code
Lynnette *******
@Graham *******
think he means using crop facility to reduce photo of page to the QR code only.
Graham ********
ORIGINAL POSTER
@Lynnette ******
Right we I have just done that and made 2 fresh aplication and let me tell that the Web site is now nothing like it was on Monday. It is now simple. If I don't get it now at least I have done all I can
Jo ****
I'm in the same mind as you mate.
Nick ***********
I did mine around 3pm uk time Monday, I then did my friends for him 4 hrs later he received his QR this morning , I’m still waiting 🤷‍♂️ I fly Monday
Ronald *********
Nick Parkinson

With the 7hr difference from UK, I will do mine early morning hours, so it is received in Thailand during their working hours.
Nick ***********
@Ronald ********
I did mine Monday mate they have had 5 working days to sort it 🤷‍♂️ doesn’t make any difference
Ronald *********
Nick Parkinson

Yes I will do mine early in the week.
Jo ****
@Nick **********
Hope they work over the weekend mate.
Nick ***********
I’m sure I read somewhere they don’t work weekends 🤷‍♂️
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