What should I do if I submitted the wrong AXA paper for my Thailand Pass applications?

Dec 10, 2021
3 years ago
Curtis *******
ORIGINAL POSTER
Okay. I just realized that I sent in the wrong AXA paper for all three of our Thailand Pass’s. Also, I used the same email for mine and my sons. What do you think I should do!
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TLDR : Answer Summary
The user encountered issues with their Thailand Pass applications due to submitting the wrong AXA insurance document and using the same email for multiple applications. Comments suggest reapplying with the correct information. Interestingly, despite the error, the user's son's pass was approved with the original application.
Curtis *******
ORIGINAL POSTER
So my son's pass was approved on the original application in which I had supplied the wrong paper from AXA
Curtis *******
ORIGINAL POSTER
Look up ^
Peter *******
Reapply using correct information
Curtis *******
ORIGINAL POSTER
Oh man…

I’ve made a mess of this now.

I managed to resubmit my GF’s and my sons but it won’t allow me to resubmit mine.
Baron *********
@Curtis ********************
use a different email address.
Curtis *******
ORIGINAL POSTER
@Baron ********
as it turns out that doesn’t work. You can submit your to two applications and you can use any email addresses on either but the number of applications you can submit is limited to two and seems to be linked to your passport number and not the email address.

As for my situation though, I got it all sorted.
Luc ************
Reapply
Curtis *******
ORIGINAL POSTER
@Luc ***********
does it get flagged because I use the same email?
Luc ************
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