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What should I do if my Thai Pass application is being rejected due to incorrect purpose of arrival?

Thai Pass application visa issues expat concerns travel to Thailand return ticket requirements AQ hotel guidelines immigration advice non-O visa retirement visa travel documentation

Apr 8, 2022

3 years ago

Naomi **********

ORIGINAL POSTER

Hello.  I am am expat going to the UK for a visit this month.  On theThai Pass application in the purpose for arrival I have checked "returning to Thailand".Apparently, according to the AQ hotel,  the application will not receive this and continues to tejrctcmy application.  They have advised me to change my purpose to "travel" and give a random date for departure.  

My concern is that they will either ask to see my return ticket and or raise questions of dishonesty because I do have a visa.  For my "random" date of departure I will put my visa expiration date which is in June.  

Has anyone one had similar issues and if so how did this work out?

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TLDR : Answer Summary

An expat having issues with the Thai Pass application is seeking advice on how to properly indicate the purpose of arrival, as checking 'returning to Thailand' results in rejection. Suggestions include changing the purpose to 'travel' and entering a random departure date. Other comments reveal that individuals have faced similar situations, often without being asked for a return ticket. The expat is particularly concerned about the implications of dishonesty and is looking for experiences from others who have navigated this process.

NON-O RETIREMENT VISA RESOURCES / SERVICES

Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Naomi **********

ORIGINAL POSTER

As it turns out, no matter what I check for purpose of arrival I am rejected once I enter "check my booking " . The message states that my booking is invalid. The hotel has sent me the proper paperwork and are aware of my issue. They have viewed via screen shots my input and have found no mistakes. They recommend me using a service to .process.

Has anyone had similar problems?

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Michael ********

@Naomi *********

start again with new application.

Have you supplied correct insurance.

Have you uploaded vaccination certification.

Did test & go hotel put you in the system ?

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Naomi **********

ORIGINAL POSTER

@Michael *******

I have reapplied numerous times. I have had others check my info. including the hotel. I can't put my insurance in because I cannot get passed "check my booking" I can put my address information in but cannot go beyond that page. I am doing the 5 day alternative quarantine so I do not need to upload a vaccination certificate. My hotel was book through agoda.

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Naomi **********

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Steve *******

'Returning to Thailand' is for Thai citizens

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Alan *******

I used the "Returning to Thailand" for my application, no issues.

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Naomi **********

ORIGINAL POSTER

were you test & go or quarantined?

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Alan *******

@Naomi *********

we return under the test and go option, on May 2nd

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Naomi **********

ORIGINAL POSTER

OK, thank you.

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Naomi **********

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Leszek *********

Nobody asked me for a return ticket

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Naomi **********

ORIGINAL POSTER

@Leszek ********

did you check "returning to Thailand "?

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Naomi **********

ORIGINAL POSTER

yes, because I am an expat of many years on a retirement visa.

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Leszek *********

@Naomi *********

not yet. Maybe will stay for long 😀

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Leszek *********

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Naomi **********

ORIGINAL POSTER

I already have a retirement visa. The application wants a departure date but if you click "returning to Thailand" for your purpose of arrival it does not provide a box for a departure date. I can only go as far as entering my arrival day and a get an error message.

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Chris *********

I checked "other" assuming return to Thailand was for Thais. I haven't been approved yet, but it accepted my submittal.

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Chris *********

The old COE process had that but this one did not. We'll see how it goes :)

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Naomi **********

ORIGINAL POSTER

@Chris ********

good luck!

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Naomi **********

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Chris *********

No

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Naomi **********

ORIGINAL POSTER

@Chris ********

great, thank you. At any point in the application did it ask for your visa? It seems that should be an obvious question.

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Naomi **********

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Naomi **********

ORIGINAL POSTER

I return to Thailand in May and renew my visa on June.

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Naomi **********

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