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Answered2 months ago

What should I do if my photo is rejected by the Thai e-visa site for guideline violations even though it appears fine?

Martin *********
asked Aug 29, 2026
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Hi. Has anyone else experienced a problem when uploading their photo to the uk Thai e-visa site with it saying that the photo may fail their guidelines as there must be no other person or object in the photo - even though there isn't?? Did anyone press on despite this message and still get the visa approved? Does anyone have a fix? I have tried 3 different photos and the same feedback has been given for all 3. Thanks
Answer summary
Many users have encountered issues with uploading photos to the Thai e-visa application site, receiving warnings that their photo may not meet the guidelines despite appearing compliant. Common solutions shared by the community include ignoring the warning and submitting the application anyway, testing different backgrounds, adjusting the photo's composition to ensure the face occupies a significant portion of the image, and finding a balance in background colors.
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Nigel *******
Nigel *******
They rejected mine fist time, too much background. Told me my face had to take up 75% of the photo. I just trimmed the background down, and it was accepted.
Frank *********
Frank *********
the joy of modern technology
Leigh *****
Leigh *****
Always says that
Don *************
Don *************
Yes , try again and again 🙄

Try backside in white or take a foto from your passport picture 📸
Brad *********
Brad *********
I had the same warning, I just ignored it, no issue.
Pete *******
Pete *******
I had that with a passport application, full white background was required and it was. However change the full white background and add just a little transparent colour and it passed. Try that.

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