This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What should I do if I can't complete the Thai e-visa application from Australia?

Sep 29, 2025
9 days ago
Stephen ********
ORIGINAL POSTER
I’ve been trying for days to fill out the Thai e visa to enter Thailand from Australia. It allows you to fill out down to accomodation then you can’t proceed further. Any one else had this issue ? Regards Stephen
2,043
views
8
likes
58
all likes
28
replies
0
images
16
users
TLDR : Answer Summary
User Stephen is facing difficulties completing the Thai e-visa application process from Australia, getting stuck at the accommodation section. Commenters provide feedback and advice, suggesting that the issue might be due to missing information or mismatched data. Several recommend checking for mandatory fields (indicated by red asterisks) and share their experiences of using different devices to complete the application successfully. Some have opted for alternative methods, such as using an agency upon arrival, to obtain their visa.
Thailand Digital Arrival Card (TDAC)

WARNING: Only trust Thai government websites with .go.th domains or Thai agent websites with .co.th or .in.th domains, as these require verified Thai registration and cannot be registered anonymously.

The official TDAC form is available at tdac.immigration.go.th, which uses the official .go.th government domain.

The services by AGENTS CO., LTD. does NOT charge any fees for arrivals within 72 hours. If you need to book more than 72 hours in advance, there is a service fee of $8.

Do not trust other sites pretending to be a trustworthy agency. Pay attention to delivery time - the service operated by AGENTS CO., LTD. has 1 minute delivery time for arrivals within 72 hours.

Don't fall for sites pretending to be agents.co.th or the official government tdac.immigration.go.th website. Always double-check the exact domain in your browser.

Scam services may take days to process your application, others may not even do anything. With these TDAC scam services you also need to worry about double charges.

Please watch out for TDAC misinformation spread by fugitive Jesse Nickles and his many fake accounts on Quora, TripAdvisor, Reddit, and other platforms.

TRUSTED TDAC LINKS:

Official Government TDAC Form: tdac.immigration.go.th
Official TDAC form by AGENTS
Official TDAC information page by AGENTS (tdac.in.th)

Jeremy *********
Everything with a red asterisk beside it must be filled out. Everything else is optional. Recheck
Graham ******
@Jeremy ********
the issue is that if you click on one of the fields without a red astirisk it becomes activated and you cannot proceed without either completing the field or reseting it
Lynnette *******
@Jeremy ********
he said e-visa. So hasn't explained the issue.
Gary *********
72 hours prior to Flying out
Anna *********
@Gary ********
72 hours prior to arrival it’s an arrival card 🤣
Gary *********
@Anna ********
no Visa required from Australia..60 days on arrival
Anna *********
@Gary ********
why are you telling me that Nothing to do with TDAC
Gary *********
@Anna ********
If he Holds a Australian Pass..Genius
Pete **********
@Gary ********
still has nothing to do with TDAC . All foreign passport holders have to do it electronically 3cdats prior to entry into kingdom, Visa or no visa
Anna *********
@Gary ********
it’s still got Andy nothing to do with my comment about TDAC

And if we’re going to call each other names …..idiot is my first thought
Tom **********
I would suggest trying a tablet if you are still having issues. I had the same problem completing the TDAC on my IPhone. Switched and completed it on my IPad with no issues. The email reply had the QR code and was (of course) also on my IPhone email. Took a screenshot also just in case. Immigration at Suvarnabhumi Airport probably won’t ask you for it. It is in their computer system on your arrival.
Chris *******
When are you arriving in Thailand? If your filling out the TDAC online, you do it 3 days prior to arrival.
Mark *******
Or you can complete upon arrival,as I did two weeks ago. But was still questioned by an Immigration Officer,after passing through the entry desks. I only have a one way ticket, probably the reason. But still received a 60 days stamp,under the visa exemption policy. Being polite and respectful definitely helps!
Pete **********
@Mark ******
you were questioned because you did it on arrival.
Robert *****
Either some other linked data is missing or the entry you're trying to make doesn't match with the type of visa you selected. I will agree with you that the online visa app is not very user friendly. Definitely not proofed by a Western educated professional. It's totally Thai style. Same in the US.
Mick *****
@Robert ****
took us two hours yesterday 😞
Noel ********
I tried so many times I gave up and going to get mine when I get there through an agency
Lynnette *******
@Noel *******
what visa were you applying for?
Noel ********
@Lynnette ******
retirement
Graham ******
@Noel *******
so you already have a Thai bank account?
Noel ********
@Graham *****
no i don’t
Graham ******
@Noel *******
you will not get one without great difficulty if not already on a Non-O Visa
Brad ************
It is know fact many cannot add this particular info
Mark ******
@Brad ***********
what is this particular info please?
Brad ************
@Mark *****
Address
Brad ************
Immigration will ask you at the counter or let you through without that info. This is as of last week when a friend visited
Andrew ***************
You mean the tdac
Mick *****
I applied last month and it was ok. Normally if you cannot proceed something is missing, it is not always obvious what.
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else