ask
Search
Ask
Answereda year ago

What should I do if I can't complete the Thai e-visa application from Australia?

THIM and TDAC notice
Need a clearer THIM and TDAC explanation? Read the THIM guide on thim.in.th.
Stephen ********
asked Sep 29, 2025
4k
views
28
replies
8
likes
I’ve been trying for days to fill out the Thai e visa to enter Thailand from Australia. It allows you to fill out down to accomodation then you can’t proceed further. Any one else had this issue ? Regards Stephen
Answer summary
User Stephen is facing difficulties completing the Thai e-visa application process from Australia, getting stuck at the accommodation section. Commenters provide feedback and advice, suggesting that the issue might be due to missing information or mismatched data. Several recommend checking for mandatory fields (indicated by red asterisks) and share their experiences of using different devices to complete the application successfully. Some have opted for alternative methods, such as using an agency upon arrival, to obtain their visa.
28 repliesnewest first
17

Click comment and we will ask for your email, then OTP, then name.

Jeremy *********
Jeremy *********
Everything with a red asterisk beside it must be filled out. Everything else is optional. Recheck
Graham ******
Graham ******
@Jeremy ********
the issue is that if you click on one of the fields without a red astirisk it becomes activated and you cannot proceed without either completing the field or reseting it
Lynnette *******
Lynnette *******
@Jeremy ********
he said e-visa. So hasn't explained the issue.
Gary *********
Gary *********
72 hours prior to Flying out
Anna *********
Anna *********
@Gary ********
72 hours prior to arrival it’s an arrival card 🤣
Gary *********
Gary *********
@Anna ********
no Visa required from Australia..60 days on arrival
Pete **********
Pete **********
@Gary ********
still has nothing to do with TDAC . All foreign passport holders have to do it electronically 3cdats prior to entry into kingdom, Visa or no visa
Anna *********
Anna *********
@Gary ********
it’s still got Andy nothing to do with my comment about TDAC

And if we’re going to call each other names …..idiot is my first thought
Gary *********
Gary *********
@Anna ********
If he Holds a Australian Pass..Genius
Anna *********
Anna *********
@Gary ********
why are you telling me that Nothing to do with TDAC
Tom **********
Tom **********
I would suggest trying a tablet if you are still having issues. I had the same problem completing the TDAC on my IPhone. Switched and completed it on my IPad with no issues. The email reply had the QR code and was (of course) also on my IPhone email. Took a screenshot also just in case. Immigration at Suvarnabhumi Airport probably won’t ask you for it. It is in their computer system on your arrival.
Chris *******
Chris *******
When are you arriving in Thailand? If your filling out the TDAC online, you do it 3 days prior to arrival.
Mark *******
Mark *******
Or you can complete upon arrival,as I did two weeks ago. But was still questioned by an Immigration Officer,after passing through the entry desks. I only have a one way ticket, probably the reason. But still received a 60 days stamp,under the visa exemption policy. Being polite and respectful definitely helps!
Pete **********
Pete **********
@Mark ******
you were questioned because you did it on arrival.
Robert *****
Robert *****
Either some other linked data is missing or the entry you're trying to make doesn't match with the type of visa you selected. I will agree with you that the online visa app is not very user friendly. Definitely not proofed by a Western educated professional. It's totally Thai style. Same in the US.
Mick *****
Mick *****
@Robert ****
took us two hours yesterday 😞
Noel ********
Noel ********
I tried so many times I gave up and going to get mine when I get there through an agency
Lynnette *******
Lynnette *******
@Noel *******
what visa were you applying for?
Noel ********
Noel ********
@Lynnette ******
retirement
Graham ******
Graham ******
@Noel *******
you will not get one without great difficulty if not already on a Non-O Visa
Noel ********
Noel ********
@Graham *****
no i don’t
Graham ******
Graham ******
@Noel *******
so you already have a Thai bank account?
Brad ************
Brad ************
It is know fact many cannot add this particular info
Mark ******
Mark ******
@Brad ***********
what is this particular info please?
Brad ************
Brad ************
@Mark *****
Address
Brad ************
Brad ************
Immigration will ask you at the counter or let you through without that info. This is as of last week when a friend visited
Andrew ***************
Andrew ***************
You mean the tdac
Mick *****
Mick *****
I applied last month and it was ok. Normally if you cannot proceed something is missing, it is not always obvious what.

Activity

17 joined
Stephen ********
Stephen ********
Stephen ********
Stephen ********
Stephen ********
Stephen ********
17
people
Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
...members60% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
What is the importance of obtaining a Yellow House Registration Book in Thailand for expats applying for Non-O visas?
1.4k131310d
How can I enter Thailand to live there without an onward ticket?
4k31522mo
Do I need to use the new THIM app or can I use the TDAC website for my arrival card in Thailand?
3.3k21272mo
Does the THIM app replace the TDAC for entry into Thailand?
4.9k81115mo
Why is Bangkok Bank considered unreliable for non-immigrant retirement visas in Thailand?
10.5k821347mo
What are the requirements and considerations for applying for a 60-day tourist visa to Thailand?
3.9k31427mo
What are the requirements and processes for applying for a Non-Immigrant O visa at the Thai Consulate in Penang, Malaysia?
6.7k251438mo
What documents do my parents need to show at airport immigration when visiting Thailand?
6623510mo
How do I deal with required return flight information while filling out the TDAC form as a retiree living in Thailand?
1.9k16131y
Does my dual citizen spouse need a visa to travel to Thailand?
1.3k1241y
How can I obtain a paper copy of my DTV visa for travel to Thailand?
2.8k17341y
What must I do upon entering Thailand with an Elite visa?
3.1k32111y
What form do I need to complete before entering Thailand on a tourist visa?
1.3k811y
What should I do if I forgot to enter my DTV visa number on the TDAC before flying to Bangkok?
1.6k891y
What is the process for applying for the Thailand Digital Arrival Card (TDAC) and what do I need to know?
8.8k521251y
What is the new Thailand Digital Arrival Card (TDAC) system and how does it affect travelers?
23.5k1732602y
What are the financial requirements for a retirement visa or Non-O visa in Thailand if I want to live in Korat?
5.6k49482y
Do I need to provide arrival date, flight number, and hotel booking when applying for a DTV visa in Hanoi?
909522y
Do I need to send my dad and his girlfriend a photo of my notification of residence for their visit to Thailand?
907573y
What are the requirements for foreigners to study Muay Thai at a gym in Ayutthaya, Thailand?
3.6k30284y
Can I leave Dubai Airport during a 15-hour layover on my Emirates flight to Bangkok?
6.2k22334y
Can I submit multiple applications for the Thailand Pass after a rejection?
2k2125y
What are the requirements for a non-O spouse visa regarding passport blank pages?
2.2k18166y
What is the process for obtaining a multiple-entry Non-O visa in Thailand based on marriage?
47248y
What are the requirements and process for obtaining a retirement visa (Non-OA) to retire in Thailand?
1.1k689y

Resources

Need help with your Thailand arrival paperwork?