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Answered6 years ago

What should I do if my Certificate of Entry (COE) application was rejected due to missing visa documentation?

Ralph ************
asked Feb 1, 2021
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My COE application was rejected today, after I uploaded my hotel and flight information.

Reason: Please upload a visa.

But in the first round the passport + Non 0 1 year retirement was already approved.

Now what ? Strange....

And the embassies number is always busy. And I thought that few people are flying

Did anybody had this problem ?
Answer summary
The user faced a rejection of their COE application after submitting hotel and flight details, with the reason cited as missing visa documentation. Despite an initial approval for their retirement visa, they are unsure how to proceed and report difficulties contacting the embassy. Commenters suggest re-uploading the visa and mention similar experiences with their own COE applications.
13 repliesnewest first
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Ralph ************
Ralph ************
OP
In oder to assure the process I will send them the documents again by email...
Ralph ************
Ralph ************
OP
Today I was rejected again because of Covid insurance. But I uploaded this document with unlimited cover already in December and it was accepted then.

Now I upload the documents agsin and all documents are rejected.

Strange !

Now I bought a (unnecesaary) adicional insurance by an insurance many German travellers use.

If the COE wirh 2 unlimited isurances against COVID is rejected AGAIN, I give up and stay at home!
John ********
John ********
Send copy of visa through email they will update
Martin *************
Martin *************
I guess you are German? I had almost the same thing (I was entering with tourist visa). After o uploaded everything needed (visa request, flight , hotel, etc) my coe was rejected. I had to go to the ambassy with all the paperwork and then it took 5 minutes to get the visa...
Christ *******
Christ *******
So what if you’re entering on the 45 day visa exemption? you won’t have a visa to upload?
Chris *****
Chris *****
Easy...upload the Visa. Done!
Lisa ********************
Lisa ********************
You have to upload copy of visa a 2nd time for the COE. If I remember correctly 🤔. Been a while since I did mine.
Bruce *****
Bruce *****
Cancel the flights and hotel immediately try upload the visa again if ok rebook if not give up
Steve *******
Steve *******
@Bruce ****
Never give up!
Chris *****
Chris *****
@Bruce ****
seriously? Or are you just trying to give the worst advice ever??
Lisa ********************
Lisa ********************
Shalev *******
Shalev *******
Did you upload the visa?
Joseph *********
Joseph *********
Upload a copy of the visa.

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