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What should I do if I haven't received my username and password for TM30 reporting despite a successful registration?

TM30 reporting Thailand immigration account registration user credentials expat assistance

Chip ************

Chip ************

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asked Aug 26, 2019

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I hate to take up your time with this, but I am not sure what else to do.  About 3 weeks ago, I submitted information so that I could set up an account for TM30 reporting.  Subsequently, I got an email from Immigration asking for me to confirm my email address by clicking on a link, which I did.  Last week, I checked the status which now says "Register successfully", but I never received an email from Immigration with a prescribed user name and password.  What do I need to do to finish the process of registering so that I can submit TM30's online?

Answer summary

The user has successfully registered for TM30 reporting but has not received the necessary username and password from Immigration. They seek guidance on completing the registration process.

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