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Answered6 years ago

How can I retrieve my TM30 online registration password for visa stay registration in Bangkok?

TM30 Registration Visa Stay Registration Thailand Immigration Spouse Visa Contacting Immigration Services

Luke ********

OP

asked Oct 7, 2020

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Hi all - I have been following up on a TM30 online registration which I did a while ago. I need to finalise things as I will need to register a stay for a spouse getting out of quarantine soon (so, for Bangkok). I have checked the status of the registration, and it reads as 'successful' - although I was never sent the password for the account. I've tried the former listed assistance number (092-354-0039) but it is no longer working. Does anyone know where I can chase this? Tel number, preferably. Thank you.

Answer summary

A user is seeking assistance with retrieving a lost password for their TM30 online registration, which is necessary for registering a visa stay for their spouse after quarantine. They indicate that their registration status shows 'successful' but have not received the password. Previous contact attempts were unsuccessful due to phone number issues, and they are looking for a new contact number for assistance.

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2

Click comment and we will ask for your email, then OTP, then name.

Tod *********

Tod *********

check your spam junk mail folder for it OR use the "forgot password" function to see if you can get it that way

0

Luke ********

Luke ********

OP

Thanks, Tod

0

Luke ********

Luke ********

OP

Thanks - will have to I guess. You don't have a telephone number by any chance, do you?

0

Tod *********

Tod *********

nope, you're on your own with that

Here's the link of where it is though

**************************************************************************************************************************************************************************

0

Luke ********

Luke ********

OP

Hi Tod - checked the spam - nothing in there. Can't do the forgot password without the user ID. Any idea on where I could go to check?

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Tod *********

Tod *********

if you're in bangkok you go to the Muang Thong Thani Immigration office Counter B.

0

Tod *********

Tod *********

They would have sent a user name and a temp password to the email address you used when you registered to use the system.

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