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Answered7 years ago

How Can I Retrieve My TM30 Username and Password After Registration?

TM30 Registration Visa Help Expat Resources

David ************

David ************

OP

asked Feb 12, 2020

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Morning all.

I registered to do the online TM30 reporting ages ago using the Android app. It shows that my registration was successful and that I would be receiving my username and password by email. No email ever arrived. 

Does anyone know the process for getting the username/password re-sent or otherwise getting it?

Thanks

Answer summary

A user registered for the TM30 online reporting app but did not receive their username and password via email. Community members suggest checking the spam filter for the missing email or contacting support using the phone numbers provided on the web portal.

3 repliesnewest first

2

Click comment and we will ask for your email, then OTP, then name.

Tod *********

Tod *********

Check your spam filter because most of the emails with the user name and password end up in there

OR

Contact them at the numbers at the bottom of the web-based portal

1

David ************

David ************

OP

Thanks. Was not in the spam filter so I'll get with a Thai friend to call just in case they don't do English at the number listed.

1

Tod *********

Tod *********

Contact them here

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