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What should I do if I can't reach DTV in Ho Chi Minh for urgent assistance?

DTV issues Thai Embassy Ho Chi Minh City METV Immigration assistance Visa questions

Mar 18, 2025

16 days ago

Anonymous *************

ORIGINAL POSTER

DTV issue in Ho Chi Minh, they won't answer my calls at all, any advice who to speak to? 

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TLDR : Answer Summary

The user is facing difficulty contacting the DTV office in Ho Chi Minh City and seeks urgent advice. Responses suggest either going directly to the consulate or calling the Thai Embassy in Hanoi for better assistance. Additionally, some comments mention the issue with obtaining a DTV while a METV is still valid and advise waiting for further developments.

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Excelle********

Wait till April

It’s more simple

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Christian ****

Go in

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Greg ********

I doubt very much anyone would see them.

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Christian ****

why do you doubt ?

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Greg ********

DTV applications are not exactly a priority for Embassy/Consulate staff. The reason they went to eVisa was to reduce face to face requirements and improve process flow.

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Christian ****

never hurts to try, You onky miss if you don’t shoot your shot.

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Christian ****

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Christian ****

happened to me but not DTV at the time.called no answer nothing and I went up talked to security at the door they went in talked to staff and they let me in

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Christian ****

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James ********

Here's your other Post of today...same questions.

********************************************

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James ********

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James ********

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James ********

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Peter ******

They have already told you the info once , then told you again . Do you need to be told again ? You cannot get a DTV whilst your METV is still valid

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Greg ********

Could maybe fly to Cambodia or Laos and try but it looks like nothing will change in Vietnam.

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Peter ******

May as well go back to Thailand and apply again for the DTV once the METV has expired

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Greg ********

I would have the month in Vietnam :-)

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Greg ********

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Trần ***********

You should call Thai Embassy in Hanoi. They are more helpful than in HCMC.

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James ********

@Trần **********

he's got his answer. But is not liking it.

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David ********

exactly James it's very simple really and he should have know the process before applying for the DTV. He is trying to fool the embassy but they have his immagration records so follow the rules simple

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James ********

Agreed ✅

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James ********

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Min ***********

they will never answer no matter how you contact. you should state your problem here. let's see what we can do.

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Anonymous *************

ORIGINAL POSTER

I have posted separately in this chat earlier today, but my issue is that my TR visa (applied from UK), is valid until mid April. I actually just briefly got through on the phone, they didn't help much at all, but they said I can't have two visas, so I have to wait until this TR visa expires and re-apply (meaning come back to Vietnam mid April). They said I could try and cancel my visa by contacting the UK Thai embassy, but they don't know if I can do this, or if my DTV will approved. I also said how will I re-enter Thailand if I cancel my tourist and my DTV gets denied and they didn't have an answer either.

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Dom ********

Anonymous participant 2000 baht cancellation fee with immigration. Then leave the country, apply for your visa and wait to re enter once approved

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John *******

Anonymous participant - They answered your questions. You can not have two valid visas at the same time. Some have been able to do this because their other visa was through immigration, but your first/valid visa is through MOFA and therefore they can see it in their system, if you apply for the DTV now or after your TR expires, either way you will need to be in Vietnam with no formal visa that lets you back into Thailand, until approved for

DTV

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John **********

I'd suggest that the only people who have been able to do this were not actually on a visa at all but on an extension of stay (which often gets wrongly called a visa)

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John **********

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James ********

Anonymous participant you have a METV multiple entry tourist visa...you cannot get a New Thai Visa until what you NOW have expires. That's why they are not going to issue a DTV Visa to you.

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Greg ********

Anonymous participant "I also said how will I re-enter Thailand if I cancel my tourist and my DTV gets denied and they didn't have an answer either."

If your METV was cancelled or expired you can enter Thailand on a Visa Exempt with UK passport.

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Fluff *************

Anonymous participant well, you have your answer there. Use your METV until it's expired and then apply for DTV. You cannot habe two visas at the same time.

If your DTV is denied, you can try to apply for a new METV or try to enter Thailand on visa exemption.

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Fluff *************

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Kathere ****

Go directly to the consulate.

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Anonymous *************

ORIGINAL POSTER

In person? Travel from Da Nang to Ho Chi Minh?

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Anonymous ******************

Anonymous participant sure

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Anonymous ******************

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