Ask question

This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What should I do if I can't reach DTV in Ho Chi Minh for urgent assistance?

DTV issues Thai Embassy Ho Chi Minh City METV Immigration assistance Visa questions

Mar 18, 2025

a month ago

Anonymous *************

ORIGINAL POSTER

DTV issue in Ho Chi Minh, they won't answer my calls at all, any advice who to speak to? 

Urgent

1,515

views

3

likes

49

all likes

29

replies

2

images

9

users

TLDR : Answer Summary

The user is facing difficulty contacting the DTV office in Ho Chi Minh City and seeks urgent advice. Responses suggest either going directly to the consulate or calling the Thai Embassy in Hanoi for better assistance. Additionally, some comments mention the issue with obtaining a DTV while a METV is still valid and advise waiting for further developments.

DTV VISA RESOURCES / SERVICES

Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

Pelle Eriksson

Pelle Eriksson★★★★★

Absolutely Bangkok's best service I highly...

recently on Facebook

Luca G.

Luca G.★★★★★

I used this agency for my DTV Visa...

recently on Google

Trusted DTV Visa Agent

OVER 100,000 EXPATS SERVED

#1 VISA AGENT IN THAILAND

Excelle********

Wait till April

It’s more simple

Like

Reply

Christian ****

Go in

Like

Reply

Greg ********

I doubt very much anyone would see them.

Like

Reply

Christian ****

why do you doubt ?

Like

Reply

Greg ********

DTV applications are not exactly a priority for Embassy/Consulate staff. The reason they went to eVisa was to reduce face to face requirements and improve process flow.

Like

Reply

Christian ****

never hurts to try, You onky miss if you don’t shoot your shot.

Like

Reply

Reply to

Christian ****

Reply

Christian ****

happened to me but not DTV at the time.called no answer nothing and I went up talked to security at the door they went in talked to staff and they let me in

Like

Reply

Reply to

Christian ****

Reply

James ********

Here's your other Post of today...same questions.

********************************************

Like

Reply

James ********

Like

Reply

James ********

Like

Reply

Reply to

James ********

Reply

Peter ******

They have already told you the info once , then told you again . Do you need to be told again ? You cannot get a DTV whilst your METV is still valid

Like

Reply

Greg ********

Could maybe fly to Cambodia or Laos and try but it looks like nothing will change in Vietnam.

Like

Reply

Peter ******

May as well go back to Thailand and apply again for the DTV once the METV has expired

Like

Reply

Greg ********

I would have the month in Vietnam :-)

Like

Reply

Reply to

Greg ********

Reply

Trần ***********

You should call Thai Embassy in Hanoi. They are more helpful than in HCMC.

Like

Reply

James ********

@Trần **********

he's got his answer. But is not liking it.

Like

Reply

David ********

exactly James it's very simple really and he should have know the process before applying for the DTV. He is trying to fool the embassy but they have his immagration records so follow the rules simple

Like

Reply

James ********

Agreed ✅

Like

Reply

Reply to

James ********

Reply

Min ***********

they will never answer no matter how you contact. you should state your problem here. let's see what we can do.

Like

Reply

Anonymous *************

ORIGINAL POSTER

I have posted separately in this chat earlier today, but my issue is that my TR visa (applied from UK), is valid until mid April. I actually just briefly got through on the phone, they didn't help much at all, but they said I can't have two visas, so I have to wait until this TR visa expires and re-apply (meaning come back to Vietnam mid April). They said I could try and cancel my visa by contacting the UK Thai embassy, but they don't know if I can do this, or if my DTV will approved. I also said how will I re-enter Thailand if I cancel my tourist and my DTV gets denied and they didn't have an answer either.

Like

Reply

Dom ********

Anonymous participant 2000 baht cancellation fee with immigration. Then leave the country, apply for your visa and wait to re enter once approved

Like

Reply

John *******

Anonymous participant - They answered your questions. You can not have two valid visas at the same time. Some have been able to do this because their other visa was through immigration, but your first/valid visa is through MOFA and therefore they can see it in their system, if you apply for the DTV now or after your TR expires, either way you will need to be in Vietnam with no formal visa that lets you back into Thailand, until approved for

DTV

Like

Reply

John **********

I'd suggest that the only people who have been able to do this were not actually on a visa at all but on an extension of stay (which often gets wrongly called a visa)

Like

Reply

Reply to

John **********

Reply

James ********

Anonymous participant you have a METV multiple entry tourist visa...you cannot get a New Thai Visa until what you NOW have expires. That's why they are not going to issue a DTV Visa to you.

Like

Reply

Greg ********

Anonymous participant "I also said how will I re-enter Thailand if I cancel my tourist and my DTV gets denied and they didn't have an answer either."

If your METV was cancelled or expired you can enter Thailand on a Visa Exempt with UK passport.

Like

Reply

Fluff *************

Anonymous participant well, you have your answer there. Use your METV until it's expired and then apply for DTV. You cannot habe two visas at the same time.

If your DTV is denied, you can try to apply for a new METV or try to enter Thailand on visa exemption.

Like

Reply

Reply to

Fluff *************

Reply

Kathere ****

Go directly to the consulate.

Like

Reply

Anonymous *************

ORIGINAL POSTER

In person? Travel from Da Nang to Ho Chi Minh?

Like

Reply

Anonymous ******************

Anonymous participant sure

Like

Reply

Reply to

Anonymous ******************

Reply

Where can I get a DTV Visa most effectively and easily?

23 comments

a month ago

What should I do after my DTV visa application was canceled in Vietnam?

28 comments

a month ago

How can I apply for a DTV visa while in Thailand?

12 comments

2 months ago

Where can I find DTV application instructions for Hanoi?

2 comments

2 months ago

Which embassy in Southeast Asia is the best and fastest for applying for the DTV Soft Act?

1 comments

3 months ago

What are the best options for submitting a DTV in Vietnam during the New Year?

12 comments

3 months ago

What should I do if my DTV visa application is pending at the Phnom Penh Embassy since January 7th?

4 comments

3 months ago

Which city is quicker and more convenient for applying for a DTV, Hanoi or HCMC?

1 comments

4 months ago

What should I do if my DTV Visa application is delayed in Vietnam?

39 comments

4 months ago

Do I need to be in Ho Chi Minh City to resubmit my DTV visa application after my Tourist Visa expires?

10 comments

4 months ago

How long does the visa processing take at the Thai embassy in Ho Chi Minh City, Vietnam?

22 comments

4 months ago

What should I do if I can't contact the Thai embassy in Hong Kong for my visa application?

21 comments

5 months ago

Can I apply for a Thai DTV visa at the Hanoi embassy while staying in Ho Chi Minh City?

10 comments

5 months ago

Which consulate should I choose for applying for a DTV visa in Vietnam, Hanoi or Ho Chi Minh City?

20 comments

5 months ago

How can I expedite my DTV visa approval with the Thai Embassy in Cambodia?

12 comments

6 months ago

How can I secure a DTV appointment at the Thai Embassy in Ho Chi Minh City?

10 comments

6 months ago

What address and contact number should I use when applying for a DTV visa in Vietnam?

13 comments

7 months ago

Which consulates or embassies in Southeast Asia are still accepting physical applications for the DTV visa?

2 comments

7 months ago

What should I do if there are no appointment slots available for applying for a DTV in Ho Chi Minh City?

6 comments

7 months ago

Are there economical agents for the DTV process in Laos or Vietnam?

9 comments

7 months ago

Do you need to book an appointment to collect your DTV visa from the Embassy in Hanoi, Vietnam?

12 comments

7 months ago

How can I apply for the DTV visa in Thailand while traveling in Vietnam?

13 comments

9 months ago

Where can I apply for the Thai DTV while in Vietnam?

10 comments

9 months ago

Has anyone successfully applied for the DTV visa at the Thai embassy in Ho Chi Minh, Vietnam?

7 comments

9 months ago

What is the best cannabis dispensary in Bangkok?

7 comments

a month ago

Where can I find the best cannabis dispensary in Chon Buri?

9 comments

a month ago

What are the best dispensaries in Phuket?

21 comments

a month ago

What is the best cannabis dispensary in Surat Thani?

16 comments

a month ago

Where can I find the best weed in Chiang Mai?

8 comments

a month ago

Data protection policy Terms and conditions Disclaimer Privacy policy Refund policy

The asq:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.