It appears it's an isolated incident from back in Feb when they applied for that 90 day report. :O
They got the approval email, could access the print application (which showed they were approved at the top right)
BUT
they couldn't get The Next Report (Print) function to work so they could get their receipt that they carry in their passport.
Because of the glitch in that 90 day report the system wouldn't even let them file their next 90 report (which was due recently).
They had to go out and get the immigration office to file a this 90 day report AND they got a lot of grief from the immigration staff too :/ Even though the staff couldn't get the previous one to print either :(
Thanx for the update
@Vin****
(y)