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What issues might I encounter while filling out the DTAC upon arriving in Thailand?

May 30, 2025
3 days ago
Robin *******
ORIGINAL POSTER
I have just filled out my DTAC , for arrival in Thailand on 2nd June, it would not except my date of departure, which is 1st June, I know it’s not going to be a problem (I hope) and it didn’t let me enter where I was staying, so I left it blank and carried on, it really isn’t the best app, very fiddly, any one else had similar
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TLDR : Answer Summary
Users have reported various issues with the DTAC app when completing their arrival forms for Thailand, particularly around selecting departure dates and entering accommodation information. While some found the app straightforward, others faced bugs and anomalies, especially when trying to input dates that conflicted with their travel plans. Comments suggested that the app may not ask for all required information and that it could improve usability over time.
Thailand Digital Arrival Card (TDAC)

WARNING: Only trust Thai government websites with .go.th domains or Thai agent websites with .co.th or .in.th domains, as these require verified Thai registration and cannot be registered anonymously.

The official TDAC form is available at tdac.immigration.go.th, which uses the official .go.th government domain.

The services by AGENTS CO., LTD. does NOT charge any fees for arrivals within 72 hours. If you need to book more than 72 hours in advance, there is a service fee of $8.

Do not trust other sites pretending to be a trustworthy agency. Pay attention to delivery time - the service operated by AGENTS CO., LTD. has 1 minute delivery time for arrivals within 72 hours.

Don't fall for sites pretending to be tdac.in.th or the official government tdac.immigration.go.th website. Always double-check the exact domain in your browser.

Scam services may take days to process your application, others may not even do anything. With these TDAC scam services you also need to worry about double charges.

Please watch out for TDAC misinformation spread by fugitive Jesse Nickles and his many fake accounts on Quora, TripAdvisor, Reddit, and other platforms.

TRUSTED TDAC LINKS:

Official Government TDAC Form: tdac.immigration.go.th
Official TDAC form by AGENTS (https://tdac.agents.co.th)
Official TDAC information page by AGENTS (https://tdac.in.th)

Allan *******
I had the exact same problem with my departing date which was today 30th Fri 30 may( actually on flight as I text) and my arrival 31may.I must have put in a half a dozen time and just had wouldn't accept my arrived date as 31.So I just put the 30 th which was a lie.I then though I better go back and just fill it out once again just incase the Thai custom fail me.Suprise! Suprise! It then accepted the proper dates.Depart 30th today.Arrive 31.
Ralf ********
Is the app up and running now?
Paul *********
You filling it in far to early , 72 hours before
Toni ********
I had exact same trouble but found out that I was being redirected to the wrong site. When i got the right site only took a few minutes.
Jo **********
you state there is an app but I have not seen one
Young ********
No issues here, Malaysia border crossing and nobody asked for anything
Anna *********
No it took me two minutes Super simple and easy
Jo **********
@Anna ********
i travel every two weeks in and out of Thailand. If I compare it to other countries it’s very cumbersome.
Don ***********
It’s not properly tested there are bugs / anomalies. Mate of mine went to Cambodia for a short break. He filled it in as a land crossing and vehicle was by car, it then wouldn’t progress unless he filled in a flight number, so made one up, then it wanted his departure date from Thailand. He’s lived here 15 years so made up a date. It generates a QR code and passing through immigration they didn’t have a scanner so he had to give the officer all of the details again. I’m sure it will settle down eventually.
Lynnette *******
Jeez. It's an "arrival" form. Date you arrive in Thailand and, possibly date you leave thailand.
Michael *******
Probably doesn’t help if you complete at Wetherspoons at the airport 🙂
Robin *******
ORIGINAL POSTER
Peter **********
How can you depart Thailand before you have arrived?
Robin *******
ORIGINAL POSTER
@Peter *********
l read it wrong I thought it wanted my departure date from uk Brandon put me right
Peter **********
@Robin ******
I would never have guessed from your profile pictures that you weren’t that bright. (That’s sarcasm by the way in case you didn’t understand)
Brandon ************
It's your date of departure FROM THAILAND. Also it's not required. Don't even fill it out.
Robin *******
ORIGINAL POSTER
@Brandon ***********
no it wanted my date of departure from uk unless I read it wrong
Wayne *********
@Robin ******
yes you read it wrong. They don’t care when you depart the UK, only when you arrive in Thailand
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