@Tod ********
I received my bank letter last June at Bangkok bank at CW. They looked at the full year bank statement I generated from my account, and gave me the bank letter, but they didn't freeze any funds or my account. I've been with them for 8 years now and only had one issue with them. A few years ago they didn't want to issue the letter for some reason, and I had some very harsh words for them. When it was my turn to sit with the IO to renew my non-O based on retirement, I explained what happened. He seemed angry, picked up the phone and called someone. He hung up the phone and told me to go back downstairs and they will issue your letter.