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What are the updates on AirAsia's domestic flights and related customer experiences amid current travel restrictions in Thailand?

AirAsia Domestic Flights Travel Restrictions Visa Issues Customer Service Flight Cancellations Thai Immigration

Apr 18, 2020

5 years ago

Jane ***********

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TLDR : Answer Summary

The conversation revolves around the announcement of AirAsia's resumption of domestic flights during ongoing travel restrictions in Thailand. Comments express excitement but also concern over existing flight cancellations and difficulties in obtaining refunds. Some participants clarify that the resumed flights are domestic, while others question how flights are allowed amidst a general flight ban. The thread captures mixed reactions regarding customer service experiences with AirAsia, highlighting frustrations over unresponsive support systems.

Pelle Eriksson

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Luca G.

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Robert *********

Facts are facts, gurl!😏

Thai Immigration Bureau Muangthong Thani

+66 2 000 1178

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Robert *********

PS: you totally are a Karen. 13 people agreed about the terrible customer service. Get a life, flooze!

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Robert *********

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林**

My flight was cancelled n only 365credits can be given but guess what... i never talked to a human regarding this. The AVA service is really useless!

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Adam ******

who is the idiot who open

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Davey *******

domestic flights..

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Martin *********

open what.lol.

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Martin *********

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Matt *******

How are they allowed to fly into Thailand when there is a flight ban until April 30?

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Matthew *******

said domestic flights

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Noon ********

The Thai embassy in each country needs to apply for "Repatriation" special permit and arrange charter flight back.

The first flight from Taiwan will be arranged on this 21 April.

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Martin *********

I think the clue was in the word domestic.

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Dave *******

They don't land - everyone gets a parachute

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Dave ***********

They are not flying into Thailand! They are flying domestically.

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Bim *******

am sure they must have got approval. The flight ban is on international flights only with some exceptions.

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Bim *******

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Phill ***************

I already waiting my last two Air Asia flights to be credited back into my account from the start of April, Now Malaysia air has a grand of my money from a flight that was canceled 2 weeks ago.

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Phill ***************

Things would be a lot easier if they refunded our money so we could use it to re book until we got one that was successful,

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Phill ***************

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Michael ***************

You could book with them. Then they can refuse to give you a refund.

You could chat with AVA who can't answer a phone.

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林**

@Michael **************

i totally agree with you!

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林**

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Gary ******

I booked a flight with AirAsia on the 1st May from NaN to Don Mueang. ITS BEEN CANCELLED

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Phill ***************

Subject to Approval by Authorities and starting with domestic 1st until the situation improves it says, Seeing as we only aloud to stay until the 30th, Think i will hold off on booking anything for now, Unless you like to take another gamble ;)

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Jane ***********

ORIGINAL POSTER

@Phill **************

not everyone is only allowed to stay until 30th, some of us have longer visas

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Harolletta **********

@Phill **************

Hell no

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Harolletta **********

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Han ********

So happy to hear that. <3

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Leslie *******

Congratulations. Good start

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Harolletta **********

@Phill **************

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Harolletta **********

Yeehaaaaa

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Harolletta **********

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