@Julie **********
air Asiana cancelled my flight into Phuket on January 7th unfortunately I could not get replacement flights into Phuket so now I had to cancel my air tickets and wait for a refund as well I have to now fly into Bangkok so I have to cancel my hotel in Phuket and my insurance
I had booked my travel insurance through Luma I was very disappointed because my departure date from Thailand changed and they would not make that change on their policy they say I have to cancel my policy wait 30 days for a refund but purchase a new policy in the meantime
Very disappointing customer service so I cancelled my Luma policy and I booked with a Canadian Insurance Company