What are the tips for obtaining a residency certificate at Promenada, and what are their operating hours?

To obtain a residency certificate at Promenada, it is important to note that the process may take time. You can expect a delay of up to two weeks if you go through the immigration office for the certificate at no cost. Alternatively, some agencies at Promenada may expedite the process for a fee. As for their operating hours, it is advisable to check directly for more accurate information.