@Teddee *******
they are normally very responsive. Just be aware there's a very long new years holiday coming up.
But I love the LTR. Never have to do 90 day reports, fast track at the airport, can do all my immigration stuff at Chamchuri which is right on the MRT line instead of having to go to Chaeng Watthana.
The only downside is that so many people have no idea about the LTR that it always takes longer for things. More than 50% of the time when I'm entering Thailand the officer will call over a supervisor. At the DLT it took them 20 minutes to decide if my drivers license would be a 2 year or 5 year renewal.