Okay we got to the bottom of why after a visit to BOTH Chaengwattana & IT Square Laksi Plaza
@Vince ******
was not able to get his extension transferred to his new passport.
That's because he does not have an extension "stamp" ๐ฎ He used the online eExtension system to get a STICKER stuck into his passport and he did indeed go to Chaengwattana for it (y) . ๐
The eExtension stickers (and the information they contain) can't be transferred to a new passport, you show both passports when you stamp out of the country
Good luck to the O/P on their departure tomorrow (y) Thanx for working with me to figure out WTH was going on. I am so sorry to have sent you out to get that extension moved ๐ Apologies