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How can I update my new passport number on my Thai e-visa application after losing my original passport?

Thai E-Visa Visa Application Issues Lost Passport New Passport Thai Immigration Visa Procedures

Jun 15, 2025

a day ago

Anonymous *************

ORIGINAL POSTER

I am processing of Thai E-Visa, however, my passport is lost, and now I have a new passport with new PP number. How could I change new passport number on my visa application?

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TLDR : Answer Summary

If you have lost your passport and obtained a new one while your Thai e-visa application is being processed, changing the passport number on the application may not be possible and could result in cancellation of your application. It is advisable to wait for the visa approval, if granted, before contacting the Thai embassy to explain your situation. Additionally, having a police report about the lost passport may help in addressing the issue. If you haven't finalized the payment or submitted the application, you could consider letting the application expire and start a new one with the correct passport information.

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Shin *******

I don't think you can, I have the DTV and got a new passport, I presented both with no issues at BKK and got my DTV stamp. I hope you have at least a copy of your lost passport. I keep copies of everything, so yeah just present your copy of the old passport and the new one with your DTV visa. Or you could try emailing them through customer support, I wish you luck with that.

a day ago

Guillermo *********

Do you have a police report something that can justify that you lost your passport while your application was in process. Would love to hear from you 🙏

a day ago

Zou ********

If I was you I would wait until you get the result. If you get the approval then you will contact the embassy and go there by yourself to transfer the visa to new passport . This is the process for this situation

a day ago

John *******

Don’t think there is anything you can do. How did you lose your passport and receive a new one all after submitting e-visa but before getting the visa approved?

a day ago

Wannikea *********

If you haven't submitted or paid then just let that application expire. Start a new application anytime with the correct/latest passport info.

a day ago

John **********

Don't think there's much you can do about that. Do you have anything official from when applied for your new passport that provides details of your old passport? Normally if you get a new passport you just carry both passports for the duration but you won't be able to do that

a day ago

Dnatjugweme ************

I do not think it is possible to change the passport number in an ongoing application. This would possibly lead to a cancellation of the application. What I would do in your case: Wait until you get the visa before declaring the loss to the authorities where you reside and applying for a new passport. Then contact the Thai embassy where you applied and describe the situation ("My visa was approved, but I lost my passport"), and see what they suggest.

a day ago

Dnatjugweme ************

I've just realized that you already have a new PP. Which means the new PP was issued before the visa. That's a difficult situation, I think. Try to contact them.

a day ago

Reply to

Dnatjugweme ************

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