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How can I update my new passport number on my Thai e-visa application after losing my original passport?

Thai E-Visa visa application passport loss visa processing Thai embassy passport update Thailand immigration

Jun 15, 2025

a month ago

Anonymous *************

ORIGINAL POSTER

I am processing of Thai E-Visa, however, my passport is lost, and now I have a new passport with new PP number. How could I change new passport number on my visa application?

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TLDR : Answer Summary

If you've lost your passport while processing a Thai E-Visa and received a new passport with a different number, you typically cannot change the passport number in your ongoing application. Most advice suggests waiting until your visa is approved before reporting the passport loss and contacting the Thai embassy for guidance on transferring your visa to the new passport. Alternatively, if you haven't submitted or paid for the visa application, you may just let it expire and submit a new application with the correct passport information.

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Henrik *****

Make a new application.

a month ago

Dca *****

What country issued the passports, that is, what nationality is your passport?

a month ago

John ***************

You cannot change it. You'll need to do a new application.

a month ago

Shin *******

I don't think you can, I have the DTV and got a new passport, I presented both with no issues at BKK and got my DTV stamp. I hope you have at least a copy of your lost passport. I keep copies of everything, so yeah just present your copy of the old passport and the new one with your DTV visa. Or you could try emailing them through customer support, I wish you luck with that.

a month ago

Guillermo *********

Do you have a police report something that can justify that you lost your passport while your application was in process. Would love to hear from you 🙏

a month ago

Zou ********

If I was you I would wait until you get the result. If you get the approval then you will contact the embassy and go there by yourself to transfer the visa to new passport . This is the process for this situation

a month ago

John *******

Don’t think there is anything you can do. How did you lose your passport and receive a new one all after submitting e-visa but before getting the visa approved?

a month ago

Wannikea *********

If you haven't submitted or paid then just let that application expire. Start a new application anytime with the correct/latest passport info.

a month ago

John **********

Don't think there's much you can do about that. Do you have anything official from when applied for your new passport that provides details of your old passport? Normally if you get a new passport you just carry both passports for the duration but you won't be able to do that

a month ago

Dnatjugweme ************

I do not think it is possible to change the passport number in an ongoing application. This would possibly lead to a cancellation of the application. What I would do in your case: Wait until you get the visa before declaring the loss to the authorities where you reside and applying for a new passport. Then contact the Thai embassy where you applied and describe the situation ("My visa was approved, but I lost my passport"), and see what they suggest.

a month ago

Dnatjugweme ************

I've just realized that you already have a new PP. Which means the new PP was issued before the visa. That's a difficult situation, I think. Try to contact them.

a month ago

Reply to

Dnatjugweme ************

What should I do if I lose my passport while in Thailand?

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3 months ago

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What is the process for transferring a digital visa to a new passport in Thailand?

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