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How can I resolve the issue of being unable to complete my 90-day report online in Thailand?

90-day report Thai immigration online reporting visa issues expat life in Thailand

May 17, 2021

3 years ago

Priscilla *********

ORIGINAL POSTER

Hello everyone,

This is the second time that my husband is able to do our kids 90 days report online , but fails to do ours. Last time we went in person but I would like to avoid that this time. Anyone else has this issue and can shed a light on how to solve the problem?

Basically before confirming we get a notice saying to contact the immigration branch office in your residence . 

TIA for any tips

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TLDR : Answer Summary

The user is facing difficulties completing the 90-day report for themselves and their husband online, while successfully managing to do so for their kids. They received a notice suggesting to contact the immigration branch office, prompting them to seek advice on resolving the issue without visiting in person. A comment suggests potential solutions such as clearing cache and cookies, using a different browser, or trying a mobile application.

Tod *********

all I can say is clear the cache, clear the cookies and try it again or try it with a different browser or try it with the mobile application :/

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Tod *********

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