@Bronwyn ********************
Open an account nearby where you live and most convenient for yourself.
Branches are rather fussy about doing simple tasks if it's not being done in the branch where the account was opened.
Aside from first going in with your wife, bring your passport, residence certificate or rental agreement, dress smart and obtain their list of singular requirements beyond the above.
Eat a hearty breakfast or lunch before going; what shouldn't take a long while often does... ๐ 555
Cheers ๐บ