I contacted the embassy in DC about the system. Below is their response
Unfortunately, Royal Thai Embassy does not have access to the Thailand Pass system. However, there are three channels to contact the team who controls this system. Please find information in the following link regarding your application status.
[members only]
Please note that the result of your registration will be sent to your email within 7 business days after the system has successfully received your registration.
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TLDR : Answer Summary
The Royal Thai Embassy does not have access to the Thailand Pass system, but applicants can check their application status through three designated channels. A link for more information is provided, and results will be emailed within 7 business days after successful registration.
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