Answered5 years ago

Do all Thaipass approvals indicate 'Sandbox' instead of 'Test and Go'?

Thaipass Test and Go Sandbox Thailand Visa Travel Restrictions Exemption from Quarantine

Scott ********

asked Dec 8, 2021

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Another question. My Thai friend meets all the requirements for “Test and Go”. She filled out all the proper information for the Thaipass. She received approval in 12 hours. Only problem is it says “sandbox” instead of “Test and go”. Been calling the hotline for 4 days but no answer. My question is do all the Thaipass say “Sandbox”? Thanks

Answer summary

A user inquired about their Thai friend's Thaipass approval showing 'sandbox' instead of 'Test and Go' despite meeting all requirements. They expressed difficulty in contacting the hotline for clarification. Comments from others suggest that different approvals may label schemes differently, and it was hinted that 'Sandbox' could refer to a scheme that allows activities similar to 'Test and Go'.

11 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Micah ********

Look over the form closely. Do you see "Exemption from Quarantine" anywhere on the sheet? That's the actual scheme name.

My understanding is you can do Test & Go within the sandbox.

They approved your TP with 1 night stay in Phuket and 1 RT-PCR booked at the airport, right?

5 years ago

Scott ********

@Micah *******

Yes. Why did the approve her Thaipass for a “Sandbox” when the can clearly see she only had a one night hotel reservation in BKK. A complete farce. And zero support from Thailand as the Hotline is useless.

5 years ago

Micah ********

@Scott *******

If the TP was approved with that, I wouldn't think you should have any issues (provided the form doesn't say anything about 7 nights stay required).

I actually applied under a 7-day CoE to the sandbox, but my CoE had an "Exemption from Quarantine" footnote and they let me do Test & Go

5 years ago

Brian ********

Start a new application

5 years ago

Scott ********

@Brian *******

way too late. Flight leaves in a few hours. I’m not sure how she got sandbox when she applied for the test and go and she meets all the requirements.

5 years ago

Brian ********

@Scott *******

sorry but good luck let’s hope common-sense prevails

5 years ago

Karim ***************

@Scott *******

tell her to apply again and then immediately call this number: +6622035000. Not sure if it’s 24hours line or needs to be called in Thai office hour times. But this is the magic number!!! She will receive her Thailand pass in minutes by calling them.

**********

*****

. Not sure if it’s 24hours line or needs to be called in Thai office hour times. But this is the magic number!!! She will receive her Thailand pass in minutes by calling them.

5 years ago

Gordon *******

Mine said test and go on it , I just arrived today

5 years ago

Scott ********

@Gordon ******

Thanks. So our big problem now is if Qatar airlines won’t let her on the flight today because she only has a one night hotel reservation. And the Thaipass is linked so she can’t make a new reservation. Any solutions?

5 years ago

Gordon *******

@Sc***

tbh I’m not sure, it may be overseen but in Dubai they were meticulous looking through all the paperwork , BUT my THAI Pass does have a wrong letter in my middle name but nothing was said

5 years ago

Micah ********

@Scott *******

The airline won't care about the hotel reservation. They'll only need the TP, your passport and relevant COVID test/vaccination documents.

5 years ago