@Fiona ********
why agent know better that's rubbish. They can't open it now because they are the ones not secure enough opening for money laundering. You can open an account you just need correct paperwork. Including a letter from you phone company identifying you and your phone number,copy of passport,visa and stamp,letter of house registration from immagration or yellow house book,tax id if you have one. The bank will do it. It has become more strict because of government crackdown on money laundering scams now operating in Thailand. But it is possible on DTV. I have bkk bank and krungthai bank accounts and pay with the app on phone