Hi All,
My Thai pass received in less than 24hrs from submitting documents, flying on 25th Nov YAY!!!
My advice:
1. Agoda offers lots of Sha+ make sure you elect to pay for your ticket but also able to cancel it for free. But the upload needs a proof of confirmed payment.
2. Highlighted the Covid cover and 100k USD on the medical insurance document
3. Cropped the vaccination cards (2 different formats from 2 different institutions, contained no QR codes)
4. Cropped the Passport to 1 page only so it only contains passport details and not the blank page opposite (they also suggest this on the upload page)
5. Note- I had to include a flight number
Hope this helps for anyone submitting their docs!