My husband and I have just applied on line for a 60 day visa. We normally get it from Hull UK but that is now closed. We are in Spain and will fly from Madrid 31st December until 20th March.

Yesterday my husband received an email saying its been declined because we can't supply a copy of a utility bill which we've never had to supply before. We are renting here in Spain so any bills are in the owners name,

So the lady said we can arrive and we'll get 30 days thought it was 45? Has this happened to anyone else and what did you do?

We normally split the holiday and fly to Kuala Lumpur and get another 30 days but will they let us back in?...and then go to immigration and get another 30 days we need 81days.

We are pensioners been travelling to Thailand over 20 years so a bit shocked with the decline.