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Why is the address field greyed out on the TDAC form for Thailand?

Nov 22, 2025
a day ago
Neil ********
ORIGINAL POSTER
TDAC address not on the form

Hi

Update, resolved. I deleted and re entered all the data and it worked.

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Have tried 3 times to complete the address for my stay in Thailand but it’s greyed out. Completed and secured a number and have tried to update but the same problem.

Have they changed the process or just a failure of the system?

It’s my home so have documents but don’t want hassle on arrival
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TLDR : Answer Summary
The user encountered an issue with the TDAC form where the address field was greyed out. After multiple attempts and posting a query, they successfully resolved the issue by deleting and re-entering all their data. Community members suggested ensuring that the arrival and departure dates are the same to avoid filling out the address, and provided alternative links and advice for submitting the TDAC form without errors.
Thailand Digital Arrival Card (TDAC)

WARNING: Only trust Thai government websites with .go.th domains or Thai agent websites with .co.th or .in.th domains, as these require verified Thai registration and cannot be registered anonymously.

The official TDAC form is available at tdac.immigration.go.th, which uses the official .go.th government domain.

The services by AGENTS CO., LTD. does NOT charge any fees for arrivals within 72 hours. If you need to book more than 72 hours in advance, there is a service fee of $8.

Do not trust other sites pretending to be a trustworthy agency. Pay attention to delivery time - the service operated by AGENTS CO., LTD. has 1 minute delivery time for arrivals within 72 hours.

Don't fall for sites pretending to be agents.co.th or the official government tdac.immigration.go.th website. Always double-check the exact domain in your browser.

Scam services may take days to process your application, others may not even do anything. With these TDAC scam services you also need to worry about double charges.

Please watch out for TDAC misinformation spread by fugitive Jesse Nickles and his many fake accounts on Quora, TripAdvisor, Reddit, and other platforms.

TRUSTED TDAC LINKS:

Official Government TDAC Form: tdac.immigration.go.th
Official TDAC form by AGENTS
Official TDAC information page by AGENTS (tdac.in.th)

Pascal ********
Tu peu le corriger en ligne quand tu veux
Grace ************
You can try our form here which is free within the standard 72 hour window, and does not have these types of errors:

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Also make sure you are entering the arrival date you Arrive in Thailand on, and the departure date as the day you EXIT thailand.
Rottmann *******
Can also not open. Need original Side again. Somebody can help
Kim *********
@Rottmann ******
if a link is not allowed (?) then Google tdac Thailand - look for a site that begins with https - ends with ". go. th" and contains tdac. immigration - that's the official site
Jim *******
I posted the link to TDAC that I had used October 27. 2025. but the admins removed it. Probably, it is a common knowledge and posted and explained here many times before.
Dca *****
For planned and intended Departure Date Leaving Thailand, just put the same date as your Arrival Date into Thailand, then you do NOT have to fill in Any Thailand Address detail information on the TDAC Website
Graham ******
Have you put the same arrival and departure dates?
Neil ********
ORIGINAL POSTER
@Graham *****
had no choice as it was greyed out for the correct departure but the last leg is the same date
Graham ******
@Neil *******
What do you mean last leg? These are your Thailand arrival and planned departure dates (if you choose to add one)
Graham ******
If your arrival and departure dates are the same then no address is required as that says you are not staying
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