@Michael *********
I'll give you the answer, we used to leave threads open, and what would happen is someone would provide the correct answer and then a well-meaning but totally clueless goof-ball would provide the incorrect answer turning the thread into a shit storm again.
We finally realized that this group is not a place to come chat, commiserate about problems like other groups. We changed the focus,we answer questions and close threads.
IF you feel you can add significantly to a closed thread message someone from the moderating team and we can re-open it