Answered5 years ago
Which insurance is better, AXA or Tune for expats in Thailand?
AXA or Tune for insurance?
Answer summary
The conversation discusses the merits of AXA and Tune insurance for expats in Thailand, highlighting that AXA is preferred for claims support, especially concerning COVID-19 coverage and additional services like broker support. While some participants recommend Tune for its ease and potentially lower cost, they warn that it lacks coverage for motorcycle incidents. Recommendations suggest consulting brokers for personalized help, particularly in light of recent changes to insurance policies in Thailand.
62 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Gordon *******
AXA for us in November. recognised large Insurers in Thailand
"You know it makes sense"
"You know it makes sense"
Teik ************
So better to get an agent to support and apply before 15th Feb? I also need support for TP insurance for 1 pax
Jane ******
Hi. Am trying to find someone who can sort my insurance, thai pass and hotel for day 1&5
Any agents? Thanks
Any agents? Thanks
Paul ********
Always remember one thing in life.
"YOU ONLY GET WHAT YOU PAY FOR"....Buy Cheap,Get Cheap....TRUE.
"YOU ONLY GET WHAT YOU PAY FOR"....Buy Cheap,Get Cheap....TRUE.
Greg *******
Would of said AXA earlier. Now their policy is worthless on test and go after Feb 15th. Luma looks much better now
Nic *****
Tune
Brad ********
I used AXA
Joseph *********
Tune. Excellent for me.
Darren *********
OP@Joseph ********
have you made a claim with them?Joseph *********
@Darren ********
I had food poisoning last year and was hospitalized for one night. Paid up front and reimbursed in about three weeks, 100%. No complaints.Joseph *********
@Darren ********
It's a gamble with any company. But that's just my experience. Good luck!Darren *********
OP@Joseph ********
that’s good to know. I see a lot of people commenting on some of the insurance companies not wanting to pay when a claim is made. Most notably AXA and Luma/Tune. Maybe it’s only the Covid related claims.
Ryan ***********
Axa
Greg *******
Buy from a broker so they help when you need to claim
Darren *********
OPJenny Rose Punio thanks for clarifying that Jenny.
Greg *******
Jenny Rose Punio new laws coming on Tuesday. Looks like Luma only game in town
Darren *********
OP@Greg ******
what do you mean Luma only game in town?Greg *******
@Darren ********
AXA policy on Tuesday becomes worth something only if you are almost dead. No symptoms or hospitel is no longer covered with new AXA policies. All other Thai policy are the same except luma if the Dr orders it.
Darren *********
OP@Greg ******
thanks. Doesn’t the insurance company help when you make a claim? What can the broker do that you can’t do yourself? Just curious.
Lisa ********************
@Darren ********
be aware Luma don't cover for motorbike accidents. Good for Covid cover for TP. But maybe take out extra travel insurance to cover bike accidents. AXA and ACS do.Darren *********
OP@Lisa *******************
thanks Lisa.Lisa ********************
@Darren ********
many people posted they could not contact their insurance company, when they needed to claim. Not answering calls, or responding to emails. But a broker will do all this for you, at no extra cost to you.Darren *********
OP@Lisa *******************
thank you. I think that’s the same lady who has messaged me already. Good to know she comes recommended.Lisa ********************
Darren *********
OP@Lisa *******************
that’s great. Sounds like what I need. How do you know what a reputable broker is?
Chris *********************
AXA
Maple *********
Tune it’s easy to buy (maybe cheap more AXA) but AXA it’s batter when you claim.
Monty *********
MSIG for good buy for my husband we go Thailand in 26th next month 30 days 999 baht(£23)
Andreas **********
@Monty ********
this policy is for thai nationals only and live here in thailand check your policyMonty *********
@Andreas *********
this company just all national peoples who go Thailand they not make for Thailand peoples me just talk with them already They confirm to me 100% right ThanksMonty *********
Because I know many company charges for you all I try looking for my husband this company have Certificates letter and Cover Covid - 19 as well
John ******
@Monty ********
it's only a "good buy" if they pay claims. That's too cheap to believe.Nic *****
@Monty ********
this is cheapGreg *******
@Monty ********
might be the most expensive if it don’t cover no symptoms or hospitels. ( hotels operated by hospitals ) check the policyGreg *******
@Monty ********
I like to know as many new policies are changing in Thailand on Tuesday. ThanksMonty *********
@Greg ******
I will ThanksGreg *******
@Monty ********
can you check if they cover hospitel with no symptoms. Thanks
Alessandro **********
AXA. My wife is a broker and can help get a good health plan with full covid insurance and Thailand pass friendly. Feel free to PM me
Adam ******
@Alessandro *********
or anyone can simply do it themselves by clicking a few buttons and filling in their details.Alessandro **********
@Adam *****
not advisable unless you are looking for a travel insurance. If you need a plan for a long stay in the kingdom it's still better to have someone you can talk face to face. Or you can opt for the ultimate solution, marry an insurance agent 😀
Stephen ********
@Alessandro *********
Not a bad plan…Greg *******
@Adam *****
but I want to have someone to fight for me when I want to claim. Same price. I go with the broker.
Gino *********
Anyone know di Revolut travel insurance fits ? It’s £10,000,000 cover including hospitalisation for covid but doesn’t cover hotel quarantine
Gino *********
@Brian *******
yes I know but it does not cover for quarantine … is it acceptable as travel insurance for Thai pass ?Brian ********
@Gino ********
SainsburysGino *********
@Brian *******
did you say yes to revolut or yes to Sainsbury ? 😊😊Brian ********
@Gino ********
yes my friend used this policy for his Thailand Pass (TP) only three months ago google Sainsbury’s travel insurance and there’s a phone number you can phone and ask any questions you have regarding quarantine, covid Asymptomatic good luckBrian ********
@Gino ********
if your in UK try Sainsbury’s Travel Insurance
Sue **********
@Brian *******
or Staysure
Wayne *********
AXA if your going to ride a bike tune don't cover for bikes
Darren *********
OP@Wayne ********
ah ok. Thanks.
Michael *********
Tune
Michael *********
I have used them 3 times since last July and found them excellent fast to send you the documents, easy to complete and pay for your policy, easy to change dates and refund is easy if you need it, AXA dont do refunds
Darren *********
OP@Michael ********
ok, great. That’s good to know. Have you made a claim with them? Thanks Micheal.
Steven ******
@Darren ********
this is the real question, it's all well good paying them and getting the paperwork thru but what is it like when you really need their services?Darren *********
OP@Michael ********
what has your experience been like?
Kay ***********
@Darren ********
when I purchase with Tune, they reply super quick and efficiency. But when I claim , they promise to call me back. But they don’t.
And email take much long ..
Before you buy and after you buy attitude very different
Jason ********
@Kay **********
So then, you WOULDN'T recommend Tune...Activity
27 joined27
people
Related
25What is the best insurance company for retired expats in Thailand?
21.7k1503405mo
Is travel insurance mandatory for visiting Thailand?
22.7k1513705mo
What are the best health insurance options for expats in Thailand?
10.2k801309mo
What health insurance options are available for expats on DTV in Thailand?
5.5k36771y
What health insurance options are recommended for expats in Thailand on a DTV visa while avoiding high costs?
3.9k34152y
Which health insurance is best for DTV visa holders in Thailand?
1.3k642y
What health insurance options are popular among expats in Thailand and what are the costs?
10k81582y
What are the best health insurance options for someone staying in both Thailand and the USA?
1.2k832y
What are my options for extending health insurance in Thailand at 67 years old?
1.7k1423y
What is the average cost of health insurance for expats living in Thailand on a retirement visa?
9k82683y
Is AXA's health insurance sufficient for the Thailand LTR visa requirements?
1k473y
What are the best options for COVID insurance in Thailand?
1.7k13114y
Do I need COVID medical insurance for the ED visa in Thailand?
744434y
What are the recommended travel insurance options for a trip from Singapore to Thailand, and what are the cheapest prices?
1.1k835y
Should I buy travel insurance from Thailand or my home country before coming to Thailand?
2.7k25105y
What travel insurance options do Australians have for traveling to Thailand?
2.1k16155y
Is my insurance sufficient for COVID cover in Thailand?
1.6k1545y
What is the cost of insurance required for the Thailand Pass?
1.9k1595y
What are the best insurance options in Thailand apart from AXA?
4.2k39275y
What are the best economical health insurance options for expats re-entering Thailand?
2.1k17145y
Is there a specific insurance that everyone uses to qualify for a visa in Thailand?
2k14175y
What are some recommendations for travel insurance for expats currently in Thailand?
1k436y
What are the best insurance companies for a 70-year-old expat in Thailand?
3.3k30166y
What are the approved Covid insurance suppliers for foreigners in Thailand?
751516y
What travel insurance is required for a Certificate of Entry (COE) to Thailand?
1.7k1566y
Resources
Need help with your Thai visa?
#1 visa agent · 4,000+ reviews · 100,000+ expats served