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What should I do if my Thai visa application was cancelled due to a wrong type of travel document?

Mar 30, 2025
4 days ago
Visa application cancelled. Applied in Jakarta. Email says wrong type of travel document chosen. Not sure what that means, I chose "Ordinary Passport". What a waste of money haha 🥲
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TLDR : Answer Summary
The user faced a cancellation of their Thai visa application due to mistakenly selecting the wrong type of travel document at the embassy in Jakarta, even though they chose 'Ordinary Passport.' The community members offered advice on being meticulous while filling out visa applications, sharing their own experiences with similar issues, including mistakes in document selection and the difficulties that arise from them. Recommendations included making screenshots of applications and considering using an agent for future applications to avoid errors.
Adamski *********
Same thing here, because the image detection made a mistake it overwrote stuff and made my application invalid had to pay another 390€
Max *****
@Adamski ********
same for me. Lost 350€ because that useless thing overwrote my name
Miguel *************
It sounds to me like an error of judgment from the agent, but it's just a guess.
Gayeeva ******
Visa & Legal services by ElitePath
Sean *********
Not "visa cancelled"... u never got it... 🤔
Anonymous *************
ORIGINAL POSTER
@Sean ********
oh right. I meant the application got cancelled whoops
Celestine ********
Might I recommend an agent.
Anonymous ******************
poor unlucky guy you haha 🥲
Damodar ********
and how long did you wait?
Anonymous *************
ORIGINAL POSTER
Damodar ********
what passport did you apply?
Anonymous *************
ORIGINAL POSTER
Tim ***********
Make screenshots before you before you finally submit it. And triple check everything. Now its difficult to say because you might did just a careless mistake
Anonymous *************
ORIGINAL POSTER
@Tim **********
triple checked everything, but unfortunately I didn't screenshot the form. I didn't know I won't be able to view the application once submitted lol
Sunshine ********
What is supposed to be the correct answer?
Rogerio ******
I've had this happen to me when I applied for a regular multiple entry tourist visa. Luckily the fee was just $35. I forgot how could I have made this mistake but if I recall , there's two fields for the type of document, and I selected the wrong value in one of them.

In the sense that embassy officers can clearly see which document type it is, really sucks they can't just ignore that one field.
Andreas *********
@Rogerio *****
if the application fee was only $35, you didn't apply for the multi entry tourist visa. You applied for the single entry tourist visa instead
Rogerio ******
@Andreas ********
yes that then.