What should I do if my online 90-day visa reports keep getting denied in Thailand?

Sad. Third-world system with too many apologists.

If you are having trouble you can use our in-person reporting service which helps in these cases, and is done fully online.

We mail you back the original immigration receipt.

I take my bike for a little drive, pop into my immigration office, put my passport on officers desk, leaving 5-10 minutes later. Go for a coffee.

😃

I had mine rejected 4 times after my personal visit, after returning from abroad.

It seems that the officer doing my application typed GBN as my nationality and not GBR. So now I just type in GBN and all is well.

Never bothered online. I find better to show up and smile and occasionally share home grown produce. Better ongoing if you need help anytime.

As my friend (admittedly a bit of a Karen) was often saying "I know when I'm not wanted!"

It might be done outside your window im pretty sure you cant do it 10 days before your 90 days, and minimum 6 days before. So the window is about 4 days. I was only rejected onto three occasions. First and second I’ve done either before this 10 days left or couple days before my actual 90 days and third time also been rejected after i came back from abroad and thats my first 90 days after using re-entry. Ive been doing it for almost 8 years now.

After visiting Thailand regularly for 36 years, I can’t really understand why anyone would want to live there given the bureaucracy pertaining to visas

So far in Chiang Mai it worked flawlessy for over two years 🤞

Submit 10 days before due date.

If its your 2nd 90 days report you need to make it 15 days before the limit time. That's what they told me when i went physically to make it after 2 denials online. 🙏🏻

A small error in entering the wrong information leads to rejection, well this was in my case, I was never rejected, untill I found out the last time the reason, ensure name middle name last name and dates are correctly entered

Only problem I ever had with the online 90 day report was when I mistakenly entered a wrong date. Realized my error as soon as I saw the rejection notice and resubmitted it. The second time it was approved right away. Just waiting to see what’s going to happen now that I have a new passport. Got them to update my 90 day report when I was in the office getting my stamps transferred, so the next time I need to see them will be for my annual extension. What blows my mind is that for the first renewal on a new passport, they want copies of every page from my old passport. Oddly they wanted the exact same thing to transfer the stamps. Leaves me wondering wtf are they doing with all that paper.

Will be sure to ask when I get that extension whether the next 90 day report can be done online or whether I need to come see them yet again. Why, because at that point there will have been at least one and possibly two 90 day reports done in person with the new passport. Just not sure if they only start counting after the first extension or not. Will wait and see.

It's easy enough to set up to automatically reject them based on your arrival date. So one would assume everything beyond that is a manual check.

With that said staffing levels need proof of being necessary, and in order to do that rejections keeps foot traffic coming in the door. Otherwise IO's might be transferred out or let go.

Normal for thailand no vare about your time. Just more money...my last trip..n I spend fuikin. Well over million baht this year.. they dont give a shit

I'll be doing mine in person, I'm retired and my time is my own. My office is never busy and there's never a queue. I may be old fashioned in some ways but I prefer the human contact that can be very valuable.

There is a specific window when the 90 day renewals can be successfully made. Outside of that window it will reject your online application. It’s easier for me to pop into my local immigration department and renew. It takes all of 2 minutes.

Maybe your putting the wrong country in i did the wrong british 3 times and got refused on the 3 rd one they told me what i had done wrong

I wish they improve the online reporting system and even allow the 1st 90 days report to be done online. 🙏🏻

I'm in Isan, Sisaket province. I have never tried to do online I drive the hour up to immigration, in and out in 5 minutes. it's a bit of a hassle but then we get to go shopping and go to a different restaurant than what we have around here.

this way I continue to have a facial presence. which could work against me someday but.... I prefer it this way. the immigration office there is nothing like in Bangkok.

This guy was going on about the same thing:

Where do I go on line for the 90 days as I am in America 🇺🇸

Zero. Only times were i had to do in person after returning from a trip to canada, and the other after passport renewal.

The system is a joke !

I like going in. I say hi to my guy, I get my paperwork. He puts it in my book

Where it belongs with his signature. I really leave, I go to McDonalds or pizza hut on my way home

Online sucks. Just pay immigration to take care. Cost you 1500 baht but safes you 10k on headache. Thailand seem to like scare away tourists and long term people who life here. And they wonder why every country around them are exploding in visitor numbers and thailand stays behind. Lol

I consistently had a problem submitting my 90 day report online. Kept getting rejected but couldn't figure out why. I switched to submitting my report in person to the immigration department. Haven't had a problem since. Takes less than a minute

Just a thought - how long before your due date did you submit? Ive found doing the day before works fine, but do it on the day, and then rejected.

Which province are you in?

It is only denied if I find out the form wrong. 99% approvals.

When this happened to me, I asked why and they told me if you do it online it must be done 15 days beforehand. This is what they told me..

Just to be clear, if one leaves for a while and returns, retirement extension, one starts counting 90 days for the report from date of reentry to Thailand? Correcto?

I have applied online successfuly five times over the last 20 months.

I always do mine online the last 2 years.

Never any problems

Never happened to me except when I had a new passport. Had to go physical to Immigration twice until it worked again

I've not had any problems, reported online for 5 years. I realise I might be lucky and this could change.

I have a DTV and I had this problem and found that the 90 day report can only be done online on the second time or more after entering the country. I.e. if you are on a retirement or long term visa, 1st time at immigration and thereafter online. But the DTV requires that you leave the country every 6 months so you can never do the 90 day report online. You can only do it at Immigration because every 90 days is the first entry into the country.

Did it manually after my last travel. Tried online this week but got rejected today, saying I had to do the first report in person. - which I had done.

So theory and reality do not match.

Luckily the local office is pretty good at fast tracking the 90 day queue so I can usually get in and out in 20m. But still requires a mornings travel.

A perspective from a different office. Krabi only denied my first 90 day report with them. Since then all good. Even after changing to a new passport and getting the stamps swapped over, the first 90 day online report on the new passport was accepted.

I got denied after years of no problems. I found out when you leave Thailand and return it triggers requiring your first 90 day to be done in person again

Through last year was fine online. LTR-WP now. Only reject without a trip outside Thailand was after a hotel stay. Hotel might have submitted a TM-40.

I lost interest keep trying, I will just pay the fine at the end

I've submitted mine online every time and never had an issue, except the one time which was my fault as I had flown out and then not thinking I just tried to submit online. This time was a little slower in reply took 2 days but no problem at all. If you want to dm me hopefully I can help you. Ignore the woman in immigration saying that, of course they want you to physically go its their jobs.

But honestly never had a problem and I was sceptical in the beginning

Why are all you guy accepting so many visa issues in Thailand, I moved to Philipines, so much easier, no visa run, no agent needed

Never was successful so far.

Take it to immigration to find out what your doing wrong. Probably the address your using is not correct.

Take to immigration

Been using the app about 3 years, had 2 rejected, one I put in my nationality slightly different and 2nd time misspelt my address.

Everything must be 100% identical to the last report

Only 1 time I have succeeded to do this online

straight thru (Phuket) application 3 minutes.. approval within 30 minutes

It used to work online alnost every time. Since renewing my passport it never works.

Done yesterday online still pending...

It should state why the application has been denied!

The last time we were denied, the stated reason was we checked in a hotel.