Answereda year ago

What should I do if I'm having trouble with my eVisa application in Thailand?

eVisa Thailand visa application NON-O visa visa extension border bounce technical issues

Norm *********

asked Jun 24, 2025

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Is anyone experiencing difficulties with eVisa applications, every time I fill in the application then save I can’t retrieve it and similarly when I go to edit it does not allow it to be edited. This has been over the last week.

I’m now looking to just enter on 60 days and talk with my local immigration in Ubon to arrange an extension or visa there by doing a border bounce as I have done previously

Answer summary

Many users are experiencing challenges with the Thailand eVisa application process, particularly difficulties in saving and retrieving applications. Suggestions include ensuring you're using the official site and checking for site maintenance announcements. Users also recommend switching browsers if login issues occur and reviewing user manuals for guidance. Some individuals suggest starting with a 60-day visa and consulting local immigration in Ubon for potential extensions or border runs based on past experience.

9 repliesnewest first

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Alan *******

Yes I was having trouble logging in, as it wasn't remembering my logins. So I clicked on forgot password & a new link was sent to my email, set up new password & still wasn't working. I changed browser from Chrome to Explorer & boom in business

a year ago

Jesse ***********

Yes mate the site us extremely hard to use. I just completed a non o visa, and was approved within a day. If your doing on a tablet or a phone it won't maximise the page. Click on your Visa reference number and scroll to the left. You can edit here also. It's very frustrating having to start at the beginning every time but it is possible. It did take me a couple of hours but it does work

a year ago

Norm *********

@Jesse **********

yes done all that I have a laptop size tablet so my only thought is I need a stronger operating system as the tabs don’t open on return.

I do appreciate your input

a year ago

Jesse ***********

@Norm ********

I did it on a samsung tablet. Goodluck

a year ago

Wannikea *********

You should see all the started applications, study the user manual walkthrough. I see there is a site maintenance blurb at this time. Wait a day to start or continue your application.

a year ago

Norm *********

@Wannikea ********

site maintenance might be the issue

Thanks

a year ago

Wannikea *********

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a year ago