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What should I do if I'm having trouble with my eVisa application in Thailand?

eVisa Thailand visa application NON-O visa visa extension border bounce technical issues immigration expat advice

Jun 24, 2025

25 days ago

Norm *********

ORIGINAL POSTER

Is anyone experiencing difficulties with eVisa applications, every time I fill in the application then save I can’t retrieve it and similarly when I go to edit it does not allow it to be edited. This has been over the last week.

I’m now looking to just enter on 60 days and talk with my local immigration in Ubon to arrange an extension or visa there by doing a border bounce as I have done previously

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TLDR : Answer Summary

Many users are experiencing challenges with the Thailand eVisa application process, particularly difficulties in saving and retrieving applications. Suggestions include ensuring you're using the official site and checking for site maintenance announcements. Users also recommend switching browsers if login issues occur and reviewing user manuals for guidance. Some individuals suggest starting with a 60-day visa and consulting local immigration in Ubon for potential extensions or border runs based on past experience.

NON-O RETIREMENT VISA RESOURCES / SERVICES

Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

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Alan *******

Yes I was having trouble logging in, as it wasn't remembering my logins. So I clicked on forgot password & a new link was sent to my email, set up new password & still wasn't working. I changed browser from Chrome to Explorer & boom in business

25 days ago

Jesse ***********

Yes mate the site us extremely hard to use. I just completed a non o visa, and was approved within a day. If your doing on a tablet or a phone it won't maximise the page. Click on your Visa reference number and scroll to the left. You can edit here also. It's very frustrating having to start at the beginning every time but it is possible. It did take me a couple of hours but it does work

25 days ago

Norm *********

ORIGINAL POSTER

@Jesse **********

yes done all that I have a laptop size tablet so my only thought is I need a stronger operating system as the tabs don’t open on return.

I do appreciate your input

25 days ago

Jesse ***********

@Norm ********

I did it on a samsung tablet. Goodluck

25 days ago

Reply to

Jesse ***********

Wannikea *********

You should see all the started applications, study the user manual walkthrough. I see there is a site maintenance blurb at this time. Wait a day to start or continue your application.

25 days ago

Norm *********

ORIGINAL POSTER

@Wannikea ********

site maintenance might be the issue

Thanks

25 days ago

Reply to

Norm *********

Wannikea *********

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25 days ago

Ron ******