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Answered3 months ago

What should I do if I'm facing a system glitch while applying for a 90-day Non-O visa for retirement in Thailand?

Michael *******
asked Aug 8, 2026
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UPDATE

Flight booked

Non o submitted 🙏

First page of first attempt at application for 90 day non o retirement from uk

I’m up against this?

Number of entries not available! Even this it’s the defacto of their website!

Can you help?

Thanks
Answer summary
A user has submitted their application for a 90-day Non-O retirement visa while encountering a system issue where they cannot select the type of entry required (single entry). Comments from the community suggest that this may be a common system glitch affecting multiple users. It's recommended to try again later, as system upgrades may be occurring over the weekend. Additionally, the Non-O visa is confirmed to be valid for 90 days and is generally issued as a single-entry visa.
23 repliesnewest first
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Tod *********
Tod *********
Thank you for the update, glad they straightened out the glitch (what ever it was)

Best of luck on your application

Safe travels to you
Benny *****
Benny *****
It says to put a number. I'd try to put a 1 in that space and not use a word. That may help, I don't know, just guessing.
Oliver *******
Oliver *******
System bug
Butch ********
Butch ********
I just received my Non O...took 9 days after submitting my application. I had a rejection of an online brokerage/bank account proof of funds. Submitted my local bank statements, no problem. Also an unexpected request for a Social Security Retirement statement of future monthly payments. Sent it and received visa the next day.
Ant ***********
Ant ***********
That is correct

It’s a single entry until you arrive
Gordon_B********
Gordon_B********
@Ant **********
It's not allowing him to choose single entry, that's his point.
Simon *****
Simon *****
A non-immigrant O visa for Retirement for those over 50 is valid for 90 days and is only single entry.
Michael *******
Michael *******
OP
@Simon ****
yes I know

Look at the photo
Damo ***********
Damo ***********
@Michael ******
did you type the words "Single Entry"?
Michael *******
Michael *******
OP
@Damo **********
it’s automatic
Dave *****
Dave *****
I take it that this is just for the 90 days & when you get the extension you can opt for multi entry?
Gordon_B********
Gordon_B********
@Dave ****
His point is that it's not even letting him choose single entry. It's a system glitch.
Ant ***********
Ant ***********
@Dave ****
Correct
Graham ******
Graham ******
@Ant **********
not correct, the extension comes first then you purchase a re-entry permit separately, you cannot opt in
Graham ******
Graham ******
@Ant **********
no, after your extension is inked in you apply for a r-entry permit
Ant ***********
Ant ***********
@Graham *****
Opt is by the above poster

meaning

Obtain once you apply for the extension
John **********
John **********
Try again tomorrow
Jim *******
Jim *******
It is Saturday. Weekends, when consular staff do not process visa requests are the days for upgrades and system changs. Quite likely that is what is happening.
Tod *********
Tod *********
more and more people are weighing in on the other post that they are having that glitch too where you can't click next :( someone said it has been since this morning
Tod *********
Tod *********
Seems to be a system glitch

I tried on both chrome and firefox and it errored out both times

I'd check tomorrow and see if it's back up and running
Michael *******
Michael *******
OP
@Tod ********
Thankyou for replying
Tod *********
Tod *********
@Michael ******
I would try it again after a few hours or a day and see if it's not fixed

Sorry about that :/
Tod *********
Tod *********
My apologies
@Michael ******
for denying your post earlier,

There is almost the exact same post running on another group (by a different user) and I thought you'd posted there too. :O :/

Seems to be a system malfunction, nothing you're doing

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