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What should I do if I haven't received results for my second test in Thailand?

Thailand Health ProtocolsCOVID-19 TestingTravel Issues in ThailandExpat Life in ThailandVisa and Immigration Process
Jan 28, 2022
3 years ago
Curtis *******
ORIGINAL POSTER
I think there is a issue with my second test. I haven’t received an email and when I login to the website and enter my info, the download button only shows my first test.
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TLDR : Answer Summary
The user is facing an issue with not receiving results for their second COVID-19 test in Thailand. They haven't received an email and can only see results from their first test. The comments include advice on checking the status of the test online, causing concerns about delays similar to others' experiences, and suggestions for contacting the hotel or testing center for assistance.
Charlotte *********
Our second test took over 20 hours to come through! Seems to be a bit slower than first one. Hope it has come through by now!
3 years ago
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Richard *****
Dont worry
3 years ago
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Niclas ***********
If you did in Phuket you can check on
************************************************
3 years ago
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Curtis *******
ORIGINAL POSTER
@Niclas **********
 This is handy. Thank you. At least on this site I can actually see that the test exists. Status is "Waiting"
3 years ago
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Niclas ***********
@Curt's *****
 hotel should have LINE contact for the PSAS so if they asked and waiting for answer all you can do for now. Hope it get sorted
3 years ago
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Niclas ***********
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Nick ****************
They probably didn’t send it last night so you paid for another night in the hotel. Should get around 10 or perhaps as soon as you have ordered breakfast.

It’s nothing to do with the virus it’s just about making money.
3 years ago
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Curtis *******
ORIGINAL POSTER
@Nick ***************
 bang on. Just having breakfast and it came in.
3 years ago
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Curtis *******
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Isaac *****
When did you take your 2nd test ?
3 years ago
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Lisa ********************
@Curt's *****
 no news is good news
3 years ago
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Curtis *******
ORIGINAL POSTER
@Lisa *******************
 no. I have to show the negative results to the hotel to fulfill the requirements of the sandbox quarantine
3 years ago
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Curtis *******
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Isaac *****
@Curt's *****
 i am asking because I'll travel there in Feb and was planning to use the 2nd test as my pre-departure test.. if I was in your position, I would chase the hotel for the result. Good luck.
3 years ago
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Curtis *******
ORIGINAL POSTER
@Isaac ****
 the hotel has nothing to do with it. The results should be sent to me. I would then send those results to the hotel
3 years ago
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Isaac *****
@Curt's *****
 oh right.. i thought since you paid the hotel for the test & go package then they'll be held responsible to follow up on the results. But seeing your in Phuket I assume you are on the sandbox scheme? Then I guess you chase the clinic that did your test then
3 years ago
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Curtis *******
ORIGINAL POSTER
@Isaac ****
 yep
3 years ago
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Curtis *******
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Curtis *******
ORIGINAL POSTER
@Isaac ****
 yesterday at 9am. It’s not late yet but it’s not looking good. My first one came back in a few hours.

Any idea what to do if it doesn’t come?
3 years ago
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Curtis *******
ORIGINAL POSTER
Phuket Town.
3 years ago
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Curtis *******
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Jeffrey ************
What response are you looking for?
3 years ago
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Jeffrey ************
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