What should I do if I haven't received a response to my Non-O visa application before my flight?

I hope this can help someone out there .....in Malaysia, I applied for Non -O( spouse visa) on the 4th Oct. On the 16th Oct received an email saying my name applied in the Non-O application is different from my passport and I had to reapply again. So I did re-appled immediately on the same day with the name corrected.

On the 17th Oct, they send me a message saying that I had to resubmit 4 documents ie

1. Photos without shadow( I guess they meant that the photo were taken with one side of my face a shade darker)

2. Asking me to upload a proper Bank statement. ( I send a bank statement from the bank officer/ manager who had her signature on it...so it's quite confusing what they wanted).So I decided to upload directly from my bank online.

3. Asked to Submit my Thai spouse house registration....which I did not submit in the original submission)

4. Submit photo copies of every page of my passport including empty pages. In my original submission, I only uploaded the front page showing my personal details. That's a kicker!

I did what they asked and resubmitted for the 2nd time on the 18th Oct.

Finally on the 27th Oct evening my application was approved. I booked a flight to Thailand on the 28th Oct. Obviously I had to burn my original flight on the 22nd Oct. Not all Thai embassy/ Consulate requirements are the same.

In NZ after giving them extra information it was through the next day so I’m guessing not NZ.

It’s a very stressful process and I hope it come through soon. If you can contact them maybe it’s a good idea but be cool headed when taking to them . Best of luck.