What happens to my annual extension application based on Thai children if I have to wait beyond the 30-day consideration period?

I made an annual extension application based on Thai children on June 24th. The agents came home on July 8th and the 30-day consideration ended on July 24th. I went to immigration but they told me that they still have not had confirmation from the immigration division and to wait for them to call me by phone. And they told me that until September 26th I am covered with amnesty. Anyone have similar experiences, do I have to wait for the phone call or does the annual extension start from September 27th?