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What does it mean if my Thai visa application is cancelled instead of rejected?
Visa Application CancellationThailand VisaVisa Rejection ReasonsThai EmbassyImmigration ProcessDTV VisaBiodata Issues
Mar 28, 2026
a month ago
Anonymous *************
ORIGINAL POSTERYour visa application has been cancelled.
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E-Visa Team
Received this from London embassy however they requested multiple documents I gave them my hmrc letter for tax 24/25 work contract payslips stamped statements proof of based in uk after going to pending approved went to finished and then received this does cancellation mean it has been rejected or just cancelled and what is normal the reasons why?
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We value your feedback! Please take a few moments to complete our survey
Click here to proceed.
*Please complete the survey within 14 days.
* * * * *
*Please note this is an auto generated e-mail. Please do NOT reply to this email.
Best wishes,
E-Visa Team
Received this from London embassy however they requested multiple documents I gave them my hmrc letter for tax 24/25 work contract payslips stamped statements proof of based in uk after going to pending approved went to finished and then received this does cancellation mean it has been rejected or just cancelled and what is normal the reasons why?
TLDR : Answer Summary
The user received a notification that their Thai visa application was cancelled after it had initially moved to pending approval. They are seeking clarity on whether this cancellation implies rejection or if it could be due to other reasons. Comments suggest that cancellations typically result from discrepancies in provided data or mistakes during submission. Users advise thoroughly checking biodata and consider that the Embassy may request specific information or documentation during the application process. Discussion also highlights the differing opinions on whether using a visa agent is beneficial, with some users advocating for self-submission while others emphasize the advantages of consulting professionals.
DTV VISA RESOURCES / SERVICES
- Take the basic DTV Qualification Test to see if you're eligible for the Destination Thailand Visa (DTV).
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the DTV Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Christer *****
Did you put all your names in the same order as the in the passport? Common...
Luit *****************
You are in UK? You posted this at 5 am Saturday morning, not the most common time to post.
Karl *******
@Luit ****************
Yes - illegal to get out of bed before 6am in the UKLuit *****************
@Karl ******
Of course not, but since not being in the UK might be a reason to cancel an application, and not reject it, I was just wondering.Reply to
Luit *****************
Reply
Kurt *************
Cancelled usually means wrong information or they find out the applicant isnt in the country where applying. Sometimes people enter thailand before their visa is fimished and application gets canceles.
James ********
@Kurt ************
pardon me but I have not seen One report that a DTV Visa Application is cancelled for not still being in the country where you applied for the DTV visa. Or has entered Thailand before the decision is known. Yes the applicant is to stay in the country where they applied for the DTV visa and 🚫 NOT leave until the decision is known.
Simon ************
@James *******
what? You have just contradicted yourself. What is wrong with what Kurt said?James ********
@Simon ***********
the application is not cancelled for leaving the country where applied. It's against the rules. But becomes a problem for the applicant if the Thai Embassy or Consulate requires submission of every passport page and or personal interview with the Thai Embassy or Consulate.Simon ************
@James *******
what? The application isn’t cancelled if you leave, but it is against the rules? Are you saying that it is a rule, but one that is not enforced or regarded by the Embassies themselves?Kurt *************
@James *******
So what happends when the embassy finds out you have left the country or entered thailand before your application is finished then ?? I am pretty sure ive seen several get canceled for it, but am not bothered starting to search the group for it
Reply to
Kurt *************
Reply
Mark *********
Either way it seems you kose tge money and restart again
DTV_Be*******
Canceled means canceled, not rejected - usually errors in the data you supplied
Oliver **********
Always use an agent makes life easier and they know what you need first time!!
Karl *******
@Oliver *********
The process is very clear and trivial. Absolutely no need to use an agent.Axel *******
@Oliver *********
a good step by step guide helps you through it for a fraction of the cost of an agent.Anonymous ******************
@Oliver *********
why use an Agency? If someone is not even able to fill out an application correctly, they will have far greater problems in thailand. It’s not that difficult 🤦♂️Andi ***********
@Oliver *********
Using an agent does not always make life easier as there are plenty who have paid agents, got rejected and often do not get money back.Anonymous ******************
@Andi **********
agree! I also don’t get why so many people struggle to simply submit a correct application. It takes a few hours of focus and organization
Andi ***********
Anonymous participant 977 True, it is not that difficult doing it yourself for many. There are some who do need genuine assistance due to issues with reading/writing etc but some just want the 'easy' way.
Reply to
Andi ***********
Reply
Peter ********
@Andi **********
That's why I used ISSA Compass. They have a money back guarantee if you get rejected. Also they have a 98% success rate and 5 star rated on Google. People need do research and use the correct agent.Andi ***********
Peter Jillen Yeah ISSA does have a high approval DTV rate but there are critics of it regarding speed of communication post payment and those who have not been reimbursed as expected when rejected.
Anonymous ******************
@Andi **********
i only had good experience with issa compass. they respond quick, they are top professionals. simply worths the price go for itReply to
Anonymous ******************
Reply
Wannikea *********
Canceled means biodata mismatch.
After uploading your passport photo you must triple check the data propagated into the biodata fields. The OCR makes mistakes and you must correct as necessary.
After uploading your passport photo you must triple check the data propagated into the biodata fields. The OCR makes mistakes and you must correct as necessary.
Cherie ********
Could be a mistake .
Or
did you happen to miss a email before that ? That was time sensitive?
Or
did you happen to miss a email before that ? That was time sensitive?
Nick *********
It's strange that they cancelled it instead of rejecting it. You might be able to contact them to ask why either by phone or email with it being a cancellation.
Jan ******************
@Nick ********
probably cancelled because of wrong biodataReply to
Jan ******************
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